Organizes and directs CDR operations to maximize profitability while upholding the company`s mission, values, policies, quality, and guest experience standards.
Builds and leads high-performing teams and effectively trains, motivates, evaluates, develops, and retains talent.
Oversees daily operations, optimizing schedules and the deployment of the team to minimize labor cost, support all labor productivity initiatives, pacesetter routines and encourages operations leadership to develop action plans to increase labor productivity across all business channel and maximize sales.
Partners with brand team, and Americana leadership team on the Brand business growth strategy for the restaurants.
Executes strategy around pricing, merchandising, new products, and promotions aimed to increase efficiency and driving sales
Participates in market mapping to identify potential new sites as part of business growth plan
Works closely with divisions to study site feasibility including site visits and presentation to internal stakeholders
Partners with Real Estate to identify stores and area for improvement as part of store remodel program
Drives Quality program implementation and metrics achievement in partnership with the quality function
Works continuously to enhance food safety culture with the team members
Safeguards food safety and Drive Score improvement in Quality audit
Drives the brand strategy with regards to restaurant closures
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