drjobs IT APPLICATION ANALYST العربية

IT APPLICATION ANALYST

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1 Vacancy
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Jobs by Experience drjobs

0 - 7 years

Job Location drjobs

Kuwait City - Kuwait

Monthly Salary drjobs

KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Provide application support services for Cerner modules
  • 5+ years’ experience in support and build of Cerner modules
  • Excellent troubleshooting skills, with the ability to communicate resolutions to customers
  • In depth knowledge of clinical workflows required.
  • Analysts should have strong build and troubleshooting expertise in the Cerner modules
  • Experience in multiple Cerner modules is highly preferred
  • Analyze service requests, and make recommendations related to best practices
  • Follow client’s documented Demand Management process to obtain approval for changes.
  • Build application changes in Test, work with user to complete testing, and move to production according to the client’s change control process.
  • Provide support for projects and other special application initiatives
  • Troubleshoot complex user errors and provide timely and high quality customer service
  • Document issues and solutions
  • Participate in the day to day tracking and follow-up on issues and questions of daily operations.
  • Validate and support system testing efforts

Employment Type

Full Time

Department / Functional Area

IT Hardware Support

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