Sales Supervisor

Job Description

• Solve customers' problems and eliminating obstacles that face all team members.
• Follow up periodically with the clients and review the representative's work.
• Train newly hired staff on operational cycle and brand policy.
• Set individual sales targets with the sales team.
• Manage the process of Reaching out to customer leads through cold calling.
• Supervise the whole operations and sales activities.
• Review the daily reports with the team to be able to track the complaints and follow up to solve customers' problems.
• Handling the administration and technical issues of the team.
• Follow up and ensure that the customer service team has the ability to solve problems to achieve a high level of customer satisfaction.

Job Requirements

• +2 years experience in sales supervisory.
• Proven ability to achieve the sales targets.
• Coaching & Supervisory Skills.
• Experience in the service sales industry is highly preferred.
• Very good English command.
• High sense of ownership.
• Excellent mentoring, coaching, and people management skills.
• Customer focus.
• Excellent documentation skills.
• Result oriented.
• High level of commitment.