FRAUD AUTHORIZATION OFFICER
Posted on :
21-07-2022
Employer Active
1 Vacancy
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Jobs by Experience
0 - 2 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
21-07-2022
Job Description
- To monitor and prevent card fraud from occurring, to make outbound calls (24/7) for any suspect transactions and/or follow up on compromise Credit and Debit cards and to handle inbound manual authorization calls (24/7) and service VIP and Priority Cardholders calls 24/7.
- Monitor online issues report for suspect card transaction and carry out inbound and outbound calls to cardholders to verify transactions and advise cardholders of compromised cards.
- Communicate with customer in a pleasant manner, check lost and stolen reports from TBK for possible fraud and provide customer with detailed information about the transactions.
- Basic knowledge of MasterCard, Visa and Amex card products, functionality & rules
- Good understanding of Card Fraud Investigation
- Processing of financial entries on BEAM
- Processing of financial entries on MXP
Employment Type
Full Time
Company Industry
Key Skills
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