drjobs TREASURY SYSTEM SUPPORT العربية

TREASURY SYSTEM SUPPORT

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1 Vacancy
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Jobs by Experience drjobs

6 - 7 years

Job Location drjobs

Kuwait City - Kuwait

Monthly Salary drjobs

KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Handle discussions with the business and perform thorough analysis on cases reported by business users. Ensure appropriate follow-up until resolution while keeping the head of team always informed and escalating problems as required.
  • Provide continuous support accordingly by troubleshooting stated issues and guiding users to ensure optimal usage of the systems.
  • Develop proactive measures and solutions to minimize reoccurrences of issues.
  • Coordinate with the external vendors to select new products, functionalities and upgrades that best fit the business needs.
  • Conduct thorough analysis in order to properly configure new functionalities/tools in-house on the system.
  • Collaborate with the Murex company with aim to obtain needed advice on new products feature specification and functional configuration to be implemented at the Bank. Update the manager for decision making accordingly.
  • Perform regression testing on new deliveries and conduct in-depth analysis and configuration
  • Resolve end-of-day issues
  • Handle the Release Management procedures pertaining to newbinaries implementation and regression testing planning and coordination upon completion of the project.

Employment Type

Full Time

Company Industry

Banking / Financial Services / Broking

Department / Functional Area

Finance / Treasury

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