Couch the support team, monitor their performance and provide periodic reports.
Coordinate with the other sector teams to handle security and network requests
Provide the second level support for escalated tickets to facilitate the usage of ESCC implemented software and security solutions.
Manage and organize the communication with ITIDA’s CSPs (Certificate Service Providers) for consultation and identifying best solutions for technical issues.
Design and implement the information security polices and requirements for the public and the private sectors using different security techniques (Firewalls, IPSs, Proxies, etc...).
Supervise the implementation of any required new servers to support the DSCC (Digital Signature Competence Center) internal teams.
Document technical knowledge in the form of notes and manuals
Lead, organize and follow up with IT teams the connectivity, accessibility, security requests, and publishing new services
Lead, administrate and support ticketing systems
Evaluate software and hardware requirements for PKI/cryptography infrastructure.
Provide problem analysis and solution development activities
Couch the support team, monitor their performance and provide periodic reports.
Coordinate with the other sector teams to handle security and network requests
Provide the second level support for escalated tickets to facilitate the usage of ESCC implemented software and security solutions.
Manage and organize the communication with ITIDA’s CSPs (Certificate Service Providers) for consultation and identifying best solutions for technical issues.
Design and implement the information security polices and requirements for the public and the private sectors using different security techniques (Firewalls, IPSs, Proxies, etc...).
Supervise the implementation of any required new servers to support the DSCC (Digital Signature Competence Center) internal teams.
Document technical knowledge in the form of notes and manuals
Lead, organize and follow up with IT teams the connectivity, accessibility, security requests, and publishing new services
Lead, administrate and support ticketing systems
Evaluate software and hardware requirements for PKI/cryptography infrastructure.
Provide problem analysis and solution development activities
Couch the support team, monitor their performance and provide periodic reports.
Coordinate with the other sector teams to handle security and network requests
Provide the second level support for escalated tickets to facilitate the usage of ESCC implemented software and security solutions.
Manage and organize the communication with ITIDA’s CSPs (Certificate Service Providers) for consultation and identifying best solutions for technical issues.
Design and implement the information security polices and requirements for the public and the private sectors using different security techniques (Firewalls, IPSs, Proxies, etc...).
Supervise the implementation of any required new servers to support the DSCC (Digital Signature Competence Center) internal teams.
Document technical knowledge in the form of notes and manuals
Lead, organize and follow up with IT teams the connectivity, accessibility, security requests, and publishing new services
Lead, administrate and support ticketing systems
Evaluate software and hardware requirements for PKI/cryptography infrastructure.
Provide problem analysis and solution development activities
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