drjobs Technical Support Specialist العربية

Technical Support Specialist

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1 Vacancy
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Jobs by Experience drjobs

0 - 8 years

Job Location drjobs

Riyadh - Saudi Arabia

Monthly Salary drjobs

SAR 11000 - 15000

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Full ownership of problems and be proactive in dealing with day-to-day support issues
  • First point of contact for the associates/ partners for tickets/issues
  • Ensure correct recording, documentation and closure of tickets raised
  • Provide second -level /floor support
  • Remote and onsite technical support, including day-to-day meeting support
  • Configure, support and maintain PCs as well as any additional IT equipment
  • Respond in a timely manner to services request and issues
  • Participate in any new IT roll-outs projects
  • Provide support with branding related activities for the firm (graphics, videos)
  • Administer and support network operations

Employment Type

Full Time

Department / Functional Area

IT Hardware Support

About Company

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