Customer Experience Specialist
Posted on :
30-06-2022
Employer Active
1 Vacancy
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Job Description
The Customer Experience team is the voice of our customers and the main driver of change. You’ll be working closely with customers and interacting with them on a daily basis. Your main job will include:
- Using all available resources to investigate, validate, and escalate root cause of support incidents
- Generating solutions to customer problems using your deep product knowledge
- Writing bug reports and escalate feature requests to product teams
- Contribute to existing documentation and offer input on process changes
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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