FIELD SERVICE ENGINEER
Posted on :
23-06-2022
Employer Active
1 Vacancy
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Jobs by Experience
3 - 0 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
23-06-2022
Job Description
- Assess hardware and software malfunctions by means of diagnostic tools and customer input
- Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables
- Drive to customer locations using personal vehicle, managing your own daily route to arrive in a timely manner based on customer location and issue, and maintaining accurate time and mileage records
- Educate and train customers on replenishment of paper and toner, basic troubleshooting skills and easy fixes (for example, streaks on copies are often the result of dirty scanner glass, which is easily “fixed” without a service call)
- Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied
- Update and maintain assigned machines per manufacturer specifications
- Maintain parts inventory, personal library of machine manuals, company-assigned laptop and tools
- Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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