Answering queries with specialist knowledge of Ground Support Systems, using approved data within the TSC, sourced from Technical publications, TSC documentation or own system domain knowledge.
Provide main point of contact with industry with regards to Ground Support Systems.
Liaising with query originator to fully understand query and populate Teamcentre system accordingly
Providing initial analysis of queries to determine and agree acceptance, prioritisation andbest route to providing an answer, liaising with appropriate stakeholders including the RSAF, TTSS and BTSC.
Confirming acceptance/rejection of queries, liaising with appropriate stakeholders, providing justification as appropriate
Confirming and agreeing prioritisation of queries, liaising with appropriate Stakeholders
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