Telephone Call Centers Jobs in Egypt

Telephone OperatorJob Description Main Duties: Operates Telephone Exchange Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary. Receives and places long distance and overseas calls; computes and records charges, informs gu More...

Roles and responsibilities We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused More...

Creating, updating, and distributing a call directory to all departments. Answering, screening, and forwarding calls in a professional and courteous manner. Handling general phone inquiries about the organization. Directing external calls to designated departments or individuals. More...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering ag More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...

Consistently offer professional, friendly and engaging service Service focused personality is essential Answer telephone and email inquiries in a timely manner Assist guests regarding hotel facilities in an informative and helpful way Process all external and internal calls eith More...

Every great app out there deserves to be connected with the right users and the right revenue streams. And adjoe will give this to them. adjoe is a leading mobile ad platform developing cutting-edge advertising and monetization solutions that take its app partners business to t More...

Roles and responsibilities This is a full-time on-site role for a Call Center Agent at Teleperformance in New Cairo for a new launching account. The Call Center Agent will be responsible for providing exceptional customer service, ensuring customer satisfaction, utilizing strong int More...

Assess team performance and provide feedback to maximize effectiveness. Lead and supervise the team to meet targets and fulfill duties. Identify areas for improvement and provide guidance based on call evaluations. Support and assist team members, answering questions and offering More...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are looking for an experienced Call Center Trainer to oversee our call center agents: monitor s More...

Manage inbound and outbound calls in a timely manner. Analyze client requirements and offer the best possible solution or information. Explain all the essential details of the organization's products and services to captivate the customer's attention. Take the initiative More...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn More...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are seeking an experienced and dedicated Call Center Manager to join our team. The Call More...

Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory. Specialized skills required: Good Communication and Customer Service skills, any More...

Handle incoming calls from patients regarding medical inquiries Provide accurate and timely information to patients regarding medical services Ensure patient confidentiality and data security at all times Collaborate with healthcare professionals to ensure seamless patient care

To monitor calls and evaluate performance of PBAs with regards to the quality of their service according to mashreq quality procedures & parameters To assess in setting call quality standards and call quality parameters and PBA scoring sheet. To evaluate overall “ servic More...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service i.Analyze performance metrics to identify areas for improvement and implement More...

We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it. We are looking for an experienced Call CenterTeam Leader to oversee our call center agent More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Roles and responsibilities **Job Description** Are you a motivated individual passionate about delivering top-notch customer service? Vodafone is looking for enthusiastic Call Center Representatives to join our dynamic team! This is an exciting opportunity for those who are eager to More...