Technical Service Manager Jobs in Cairo

Analyzing existing IT systems and providing improved solutions. Establishing the resources required for projects and presenting findings to upper management. Collaborating with technical staff to create strategic plans to deliver services. Analyzing clients’ issues and deve More...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...

Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedu More...

Are you an IT professional looking to take your career to the next level in the energy industry? Join Convex Energy! Convex Energy is a forward-thinking player in the European commodities markets, trading power, gas, and CO2 emissions throughout the continent. We anticipate where and More...

Act as the primary technical liaison within the company for customer projects. Understand and translate customer technical requirements into actionable plans. Collaborate with the Deployment team to ensure successful implementation of solutions. Lead or collaborate in customer More...

Roles and responsibilities Manage and develop the relationship with designated account(s) in Middle East and Africa throughout the engagement against the contractual deliverables & commercials. Become the trusted advisor for the customer, in order to help to maximize their inv More...

Increasing sales and winning new business. Providing technical support to customers before and after-sales. Evaluating customer needs to suggest upgrades or additional features. Training customers to use their products. Answering product-related queries in a timely manner. Main More...

Translate product strategy into detailed requirements. Work closely with the engineering, product, and business teams to define and prioritize product features and functionality. Oversee the development and implementation of new features and functionality. Monitor and analyze pro More...

About the client: Our client is a retailer of home textiles and accessories with six vibrant stores across the kingdom located in Jeddah Riyadh and Madina as well as an ecommerce platform that serves customers nationwide. Their aim is to be a distinguished lifestyle brand offering pr More...

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved Define service level agreements (SLA) related to contracted services and have an excellent understanding o More...

Paymentology is the first truly global issuerprocessor giving banks and fintechs the technology team and experience to rapidly issue and process Mastercard Visa and UnionPay cards across more than 50 countries at scale. Our advanced multicloud platform offering both shared and dedicat More...

Managing delivery of technology solutions for continuous business increments for a value stream in the shortest cycle time. Manage integrations to improve business operations and productivity efficiently. Secure business requirements implementation with efficient techniques and hi More...

Permanent Position: IT Service Delivery Manager Location: Cairo Egypt Contract Details: Fulltime Permanent Company Overview: Our client is a large medical group based in Cairo Egypt. With over 4000 employees and multiple locations they are dedicated to providing highquality healthcar More...

Are you ready to elevate your career and make an impact in the field of service delivery Join our vibrant team at Future Group a global leader in translation and localization services! Since our establishment in 1994 we have been pioneers in innovation and excellence with a strong int More...

Vision, Planning and Control: o Act as project/delivery manager where you will build, lead, motivate, direct and support the cross-functional project delivery team by developing a clear vision of successes and nurturing strong relationships and trust within the team – lea More...

Works alongside the /BIM manager to integrate outcomes and link information delivery with design delivery. Works with BIM manager to help facilitate set up and delivery of programme in accordance with BEP. Works alongside the /BIM leads to integrate outcomes and link inf More...

Facilitate best practices according to team needs Collaborate with your teams to ensure delivery per plan, remove blockers, resolve dependencies and drive prioritization discussions Continuously assess our delivery practices, surfacing areas of opportunity or misalignment and driv More...

Works alongside the /BIM leads to integrate outcomes and link information delivery with design delivery. Essential to have experience working with Revit/ AutoCAD / BIM Related Self – motivated, Capable of preparing complex drawings. Responsible for completio More...

To be part of Middle East delivery team. To Liaise with the Lead Project Offices (LPOs) and the GTC Multi Discipline team. To assist in delivering a range of projects related to Infrastructure utilities design and planning. Knowledge of multidisciplinary projects to More...

Vision, Planning and Control: o Act as project/delivery manager where you will build, lead, motivate, direct and support the cross-functional project delivery team by developing a clear vision of successes and nurturing strong relationships and trust within the team – lea More...