Team Manager Jobs in Egypt
Team Manager Jobs in Egypt
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Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics. More...
Lead, mentor, and inspire a team of designers, providing guidance and support to enhance their skills and creativity. Set clear expectations, assign tasks, and manage workloads to ensure a productive and efficient team. Create processes and procedures to enhance and support design More...
Overseeing, coaching, and guiding a team of offshore call center agents, ensuring their adherence to dispatching protocols. Establishing performance goals and objectives for both the team and individual agents, focusing on efficient task dispatching. Monitoring and analyzing team More...
Demonstrable ability to develop architectural proposals from masterplan concepts collaborating with trans-national consultant teams. Experience within a tier one architecture practice working on international projects, ideally gained in KSA projects. Ability to design and More...
Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...
Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service i.Analyze performance metrics to identify areas for improvement and implement More...
Boost Your Career as a Business Development Team Lead with Our Growing Team!Are you ready to take your career to new heights with a global leader in translation and localization services Look no further than Future Group! Since 1994 weve been at the forefront of the localization marke More...
Job DescriptionsProvide Direct Customer Support through various channels.Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25 interpreters.Investigate and resolve customer complaints and queries particularly esca More...
-Lead & Manage a remote technical sales support office in Egypt supporting sales activities in KSA. -Oversee all technical activities, including lighting design, project management, and technical support. -Provide expert guidance and mentorship to the team, ensuring high-quality o More...
Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...
Align with relevant cluster on the OKRs and the set target per cluster Train cluster AMs on the new features and projects Provide weekly hit list of top offending vendors in different KPIs to the cluster AMs and Leader Have a daily standup meeting with each cluster More...
Developing and implementing a timeline to achieve targets. Managing the day-to-day activities of the team. Responsible for the evaluation and development of initial engineering process. Design, code, and troubleshoot new features, while debugging as necessary. Work with front-end More...
Confirmation Calls - Team Leader
Coordinate and manage the customer service team, providing guidance and support to ensure high performance. Monitor team performance and provide feedback to improve efficiency and effectiveness. Act as the main point of contact for escalated customer service issues and ensure time More...
Coordinate and manage the customer service team, providing guidance and support to ensure high performance. Monitor team performance and provide feedback to improve efficiency and effectiveness. Act as the main point of contact for escalated customer service issues and ensure time More...
Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metric More...
Software Engineering Team Lead
- Teaching students - Contributing to supervising field training students, faculty members' courses and network courses - Participating in the membership of committees assigned to him by the department or college. - Contributing to scientific activities such as courses, conference More...
Manage and lead a team of customer service representatives Set and maintain high standards for quality customer support Review and report on team performance Handle escalated customer inquiries and complaints Collaborate with other departments to resolve customer issues Develop More...
Vendor Relationship Management: Develop and maintain strong relationships with localization vendors, overseeing effective communication, collaboration, and performance management. Vendor Selection and Onboarding: Identify and evaluate potential localization vendors, conducting due More...
Outline client design objectives. Conceptualize and sketch design plans. Determine cost of completion and project requirements in the budgeting phase. Set a timeline for the completion of an interior design project. Source materials and products included in plans. Create 'moo More...
Develop and review internal audit plan to ensure alignment with organizational goals and objectives. Continuously monitor the new BPM processes through process and system health-checks. Conduct audits, health-checks, and on-site project audits and oversee adherence to processes by More...
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