Support Services Jobs in Cairo

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic More...

Roles and responsibilities This is a full-time on-site role for a Technical Support Specialist CSR located in Cairo, Egypt. The Technical Support Specialist CSR will be responsible for handling customer support inquiries, ensuring customer satisfaction, maintaining phone etiquett More...

Roles and responsibilities Provide training to sales channels, sales staff, and new hires to enhance product awareness and drive sales Support the sales team from a technical perspective, ensuring they have the knowledge needed to promote our products effectively Address technical cu More...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service.. Provide assistance to all members in the use of our computer network,workstations, and equipment. Assist with the communications and information hardware and software, More...

Provides good experience in the field of the required job Provides good communication and communication skills with others The presence of health insurance and social insurance Extra time is counted Working in administrative offices

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a More...

Roles and responsibilities Inside Sales and Marketing Assistants (ISMA) are members of our ISM team. They assist the Inside Sales Managers in compiling documentation, generating client quotations, entry/update of quotes and other information into CRM, update information in Laborator More...

Develop and implement strategic marketing and communication plans designed to meet client and market requirements in Egypt, Libya & Sudan markets. Contribute to developing deep client partnerships by providing marketing support including marketing analysis, insight development More...

Review IT operations and service dashboards. Support executive members and ensure timely support from service providers. Prepare and share reports on service-level agreements and performance. Assist operational and technical staff in resolving issues. Manage stakeholder communic More...

Roles and responsibilities We are seeking a driven and highly organized Business Support Sr. Specialist to Support P&C Sector operations This role is pivotal in streamlining the process, enhancing communication, and contributing to strategic initiatives. Job Responsibilities & More...

Selling products, goods and services to proper customers and companies Outdoor. Handling customers to find what they want by having sufficient knowledge of all products offered and their features to ensure a smooth sales process. Building strong relationships with customers to de More...

Overseeing projects to address issues and needs. Collaborating with management and staff to understand their needs. Conducting research on the organization and its customers. Analyzing data to identify problem areas. Developing plans to implement solutions. Keeping abreast of c More...

Receive/make calls from/to customers (internal/ external) in rotational shifts. Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked. Act effectively on all customer feedback More...

Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and ser More...

Plan and schedule on-site missions related to the services scope of Secure Power, and Data centers. Execute on-site activities (installation, Testing, commissioning, repair, maintenance, and EcoFit) of Secure Power, and Data centers. Supervise subcontractors' activities, ensur More...

Facilitating students’ university journey and providing everything that works to raise their level of academic achievement in all fields. Follow up on the progress of final exams in the college in all its departments. Supervising the release procedures for students expected to g More...

Is in interface with customer to Organize technical meetings and reviews with the remote development team and in appropriate time with consideration of the project schedule Clarify technical contract requirements (operational, performances, usability, reliability, safety…) a More...

Reporting to the Chief Operating Officer about company processes and procedures. Developing company policies and ensuring compliance. Improving business functionality to align with core business objectives. Planning and managing projects and contributing to product innovation. T More...

Roles and responsibilities Drives value to customers and team members by creating and sharing related knowledge. ▪ partners with customers to support their business strategy and goals. ▪ Maintain External, Internal, and the vendor SLAs. Awareness with ITIL is a plus. ▪ Serve as t More...

Roles and responsibilities Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages Perform the daily technic More...