Support Jobs in Cairo

Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs. Working with internal departments to collect data and develop and implement strategies. Identifying and validating new data sources. Creating reports More...

Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, social platforms, as wel More...

Under general supervision, performs a variety of cleaning and custodial duties including daily cleaning and supplying of bathrooms, offices and other assigned areas in accordance with standard procedures. Uses cleaning devices such as wet mops, wringers, duster, vacuum cleaner and oth More...

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles More...

Provide assistance to all members in the use of our computer network, workstations, and equipment. ● Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient integration. ● Provide helpdesk supp More...

Monitor, maintain, and optimize database performance. Troubleshoot and resolve database-related issues. Ensure data integrity and implement security measures. Collaborate with the development team to support database design and architecture. Manage database backups, restorations More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Responsibilty: Establishing ERP needs via business process analysis and consultation. Analyzing existing infrastructure and performing IT system enhancements. Writing customized programs and scripts, as well as configuring ERP applications. Developing user-friendly functionaliti More...

Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the client s location or connecting via remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. More...

Provide expertise and guidance on agricultural technologies and practices to support farmers, agricultural businesses, and other stakeholders. Stay up-to-date with the latest advancements in agricultural technologies, machinery, and practices. Provide technical guidance and suppor More...

Overseeing the ordering, sales, and accounting of tickets. Supervising the selection, placement, and promotion of ticketing staff. Overseeing staff training activities and designing motivational strategies. Managing and troubleshooting the computer ticketing system. Ensuring com More...

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me More...

Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. Provide support for application configuration and upgrades, and problem analysis and resolution More...

Seeking Agile Scrum Master to help facilitate the ongoing development of DNRs Animal Feeding Operations (AFO) .Net MVC web The current FTE Scrum Master is beginning work on a large new project but will help with the onboarding of this The Scrum Master will work with a primary web de More...

We are hiring a Utility Helper/Driver for an area As our Utility Helper/Driver you will be responsible for delivering food/meals and supplies to several locations, clinics, and In addition, this position supports all other functions of the department as needed or directed by *Ensure More...

Partner Support Advisor The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. One or more years’ experience in related positions. F More...

Key Roles & Responsibilities: Coordinate sales team by managing schedules filing important documents and communicating relevant informationEnsure the adequacy of salesrelated equipment or materialRespond to complaints from customers and give aftersales support when requestedStore More...

Responsibilities: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with More...