Software Support Jobs in Cairo

Design and implement test plans, test cases, and test scripts to ensure the quality of software applications. Execute and analyze test results, identify defects, and report issues to the development team. Collaborate with cross-functional teams to gather test requirements and ensu More...

1. Cloud-based Solution Design: Lead the design and implementation of cloud-hosted solutions using serverless architecture. 2. Distributed Systems Expertise: Apply your deep understanding of distributed systems to architect solutions that are scalable, resilient, and high-performi More...

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and servic More...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me More...

Contribute to all phases of the development lifecycle Write well-designed, testable, efficient code Ensure designs are in compliance with specifications Prepare and produce releases of software components Support continuous improvement by investigating alternatives and technolog More...

Respond to customer inquiries and resolve issues promptly. Maintain professionalism in all interactions. Document and follow up on customer interactions. Utilize customer service software to manage inquiries. Provide product and service information. Meet performance metr More...

Troubleshoot and resolve hardware and software problems on desktops, laptops and other various computing equipment and devices related to Windows 10 and Office. Diagnose hardware issues, order parts, and replace faulty components. Answering user questions directly related to Windo More...

Provide a superior level of experience and knowledge of the Software development platforms to support team members through all phases of the delivery lifecycle. Responsible for ensuring an efficient of developing deliverables, timely builds, and overall code quality. Communicate o More...

Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members. Contribute to the ongoing evolution of the existing content supply portfolio of applications and services. Design, develop, modify, implement, an More...

Assist in the development and execution of sales strategies to meet revenue targets and business objectives.Supervise and support the sales team ensuring performance aligns with company goals and objectives.Maintain and expand the customer base by building strong relationships with ex More...

Ensure environment stability, availability, security and performance through SLO’s, SLA’s and automation enforcement Develop and maintain CI/CD across a range of languages and environments. Working closely with software engineers, product owners and systems engineers More...

Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members. Contribute to the ongoing evolution of the existing content supply portfolio of applications and services. Design, develop, modify, implement, and More...

Collaborating with network architects to design and implement functional company networks. Installing and configuring networking hardware. Creating and implementing network security measures. Managing and mentoring junior Network Engineering staff. Conducting regular network per More...

Provide a superior level of experience and knowledge of the Software development platforms to support team members through all phases of the delivery lifecycle. Responsible for ensuring an efficient of developing deliverables, timely builds, and overall code quality. Communicate o More...

Roles and responsibilities Provide training to sales channels, sales staff, and new hires to enhance product awareness and drive sales Support the sales team from a technical perspective, ensuring they have the knowledge needed to promote our products effectively Address technical cu More...

Troubleshoot and resolve hardware and software issues for end-users Provide guidance and training on the use of various IT systems and applications Monitor network performance and implement preventative maintenance Assist with the deployment and configuration of new IT equ More...