Sales Support Engineer Jobs in Cairo

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles More...

Roles and responsibilities Drives value to customers and team members by creating and sharing related knowledge. ▪ partners with customers to support their business strategy and goals. ▪ Maintain External, Internal, and the vendor SLAs. Awareness with ITIL is a plus. ▪ Serve as t More...

Assist in the design and implementation of Linux and Windows-based systems. Support the management and optimization of SQL databases, including PostgreSQL. Gain exposure to containerization technologies like Docker for deployment Contribute to the development and maintenance of C More...

Roles and responsibilities This is a full-time on-site role for a Technical Support Specialist CSR located in Cairo, Egypt. The Technical Support Specialist CSR will be responsible for handling customer support inquiries, ensuring customer satisfaction, maintaining phone etiquett More...

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me More...

.Assist the distribution of cards at the site and ensure proper distribution of entitlements and verify appropriate entitlements are distributed and provide feedback to field officers and others on the distribution. 2. Report periodically to the WFP officer on relevant events regardi More...

Control E-SOC Budget, from DB planning cycle to monthly receiving decisions to meet FY technology targets, and management directions, to meet budget phasing plan. Tracking and reporting expenditure versus outlook plans, to Head of E-SOC, for all relevant Cost Centers, with monthly More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Communicate with users for troubleshooting Diagnose problems and propose an adequate solution or work with solution delivery/vendors to reach a solution Identify and propose business analysis of needs for designated projects Prepare presentation and demo for end users Good communi More...

Roles and responsibilities Provide training to sales channels, sales staff, and new hires to enhance product awareness and drive sales Support the sales team from a technical perspective, ensuring they have the knowledge needed to promote our products effectively Address technical cu More...

Maintain, analyze, troubleshoot, upgrade, replace and repair computer systems hardware and computer peripherals. Act as an escalation point for complex technical and configuration issues. Softphone and Hard Phone Configuration and Administration. Monitor and Maintain Desktop C More...

Proactively identify new leads through various channels such as social media, editorials, referrals, Slack, and any other source. Adding leads to Salesforce and ensuring they are igned to the correct sales reps. Validate leads and ensure all necessary information is ac More...

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic More...

Responds to support requests, collects detailed information regarding the issue, and resolves it based on established support database to our customers via telephone, live chat, and tickets. Troubleshoot issues in support of production web hosting systems within SLA/escalation guid More...

This is a remote position.This is a remote, 1099 position. We are looking for Remote Coordinators to join our company, who are passionate about traveling. You will manage travel requirements made for business or leisure and you will provide tourism related services and package More...

Develop and implement effective BIM strategies. Integrate BIM processes into project workflows. Manage and mentor BIM professionals. Create and oversee BIM execution plans. Ensure accurate 3D models and resolve issues. Stay updated with BIM technol More...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa More...

Monitor system performance, availability, and capacity to identify and address potential issues proactively. Implement monitoring tools and frameworks to gather system metrics, analyze trends, and identify areas for improvement. Participate in on-call rotations to ensure 24/7 cove More...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients complaints Communicating and coordinating with colleagues as necessary Keeping rec More...

Handling administrative tasks such as preparing reports, managing emails, and drafting correspondence. + Making travel arrangements including booking flights, and hotels. + Managing and organizing sensitive and confidential information on, documents, and files. + Assist ng the Managi More...