Process Management Jobs in Cairo

Perform fault troubleshooting, identification and resolution for Vodafone Italy Enterprise Customers targeting (FCR) First call resolution. Solve the Incident within the comply SLA and meet the agreed KPI. Deal with different Internal Competence Teams, Carriers and 3rd Parties to so More...

Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs. Forwarding and escalating i More...

Develop a content plan. Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos. Engage with the online community and respond to comments and requests. Analyze web traffic and relevant community metrics. Relay commu More...

1. Manage & operate the vulnerability scanning and application scanning tools and ensure that it is properly functioning all the time. 2. Coordinate with the respective stakeholders to conduct regular network scans (active and/or passive) to identify security gaps and vulnerabilit More...

This is a remote position. Draft and review contracts in Arabic and English to ensure compliance with local and international laws. Monitor contractual obligations and ensure their accurate execution. Provide legal advice on contract drafting and risk assessment. Collaborat More...

System Monitoring and Continuity: Continuously monitor dashboards and system alerts in real-time to ensure all current systems maintain required levels of availability and performance, thereby ensuring operational continuity. Issue Detection and Remediation: Leverage monitoring sys More...

The People & Culture Business Partner position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value added service to management and employees that re More...

This is a remote position. Manage relationships with existing vendors and ensure high levels of collaboration. Evaluate vendor performance and enhance operations based on agreed criteria. Source new vendors and negotiate contracts to achieve the best deals. Monitor vendor co More...

Posting job vacancies on various platforms and ensuring alignment with job descriptions and organizational requirements.Screen CVs and shortlist candidates based on predefined criteria.Conduct CompetencyBased Interviews (CBI) and support the recruitment team in followup communications More...

Roles and responsibilities The Manager – Facilities Management is responsible for preventive, corrective and refinement activities of the assigned store. The role holder is also responsible for ensuring that the store assets are fully functional and maintained regularly as per More...

Determining business needs via consultation, business analysis, and targeted observations. Assessing existing IT infrastructure and recommending improvements. Developing and configuring customized SAP solutions. Writing scripts and programs to create user-friendly interfaces and More...

Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Manage end to end goal setting for team to align with organizational goals. . Build relationships with Selling Partners across the portfolio; proactively build joint busi More...

Implementation and customization of business applications on Zoho One including Creator, Forms, CRM, Desk, Books, Analytics, and others as needed Deployment of new functionalities such as custom layouts, fields, calculated fields, and related fieldsDesign and build customer-facing CRM More...

Traveling to client locations for equipment inspection. Inspecting equipment and conducting routine maintenance. Servicing and replacing old or faulty equipment. Troubleshooting equipment malfunctions. Removing old equipment and installing new machines. Proving technical suppor More...

1.Confirm the sustainable reliability of WHO premises across the EMR region, including the office buildings and warehouses, by: a) Developing a comprehensive preventive and predictive maintenance plan including major repair and capital replacement for the main equipment/property, and More...

Oversee the end-to-end project management process, from receiving client requests to final delivery, ensuring adherence to quality standards, timelines, and client expectations. - Collaborate closely with clients to understand their translation requirements, establish project scopes, More...

Support Program Managers in one or several projects by assisting them in tracking open actions, conducting ad hoc deep dives to provide data insights useful for decision-making, analyzing processes to identify critical points and improvement opportunities, and anticipating for risks . More...

1. Leading of processes connected to change management Review the RFC Fields Assess changes impact/risk Communicate with the technology stakeholders that may be impacted Discuss daily changes in daily CAB (Change advisory Board) Authorize the approved RFC More...

Supervise a team who is handling our clients request and ensure regular measurement of progress by KPI’s and forecasts to internal and external stakeholders using key account metrics drive digital adoption throughout the processes. Developing trust relationships with a portfolio More...

Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective. Build rel More...