It Service Support Lead Jobs in Cairo

Provide end-user support for all IT services. Troubleshoot and analyze issues reported by users. Manage and administer users in Active Directory. Manage and administer user email accounts. Manage and administer Microsoft Windows environments. Set up and manage network essential More...

Receives and logs on to the Help Desk Support system's all telephone calls about problems related to hardware/software, networking, internet, and other requests, such as installation of equipment, movement of equipment, installation of software/applications, updates, etc Obtain More...

Permanent Position: IT Service Delivery Manager Location: Cairo Egypt Contract Details: Fulltime Permanent Company Overview: Our client is a large medical group based in Cairo Egypt. With over 4000 employees and multiple locations they are dedicated to providing highquality healthcar More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa More...

Join our dynamic team as a Guest Experience Specialist and be part of a unique hotel and gastronomy concept in the heart of Munich. Tasks You will play an essential role in creating memorable experiences for our guests, from check-in to sharing local tips and recommendations. We belie More...

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me More...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei More...

Support Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their probl More...

Delivers high quality Level 2 software and hardware support through excellent incident, problem, and request management, including the logging, assigning, escalating, and resolving incidents and requests. Supporting installations/dismantling of servers & network equipment (togeth More...

We are seeking a highly skilled and experienced Zoho Implementation Specialist to lead the customization and integration of our internal system to streamline our business processes. The ideal candidate will have extensive experience with the Zoho One suite and will work closely with o More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Oversee the design, implementation, and maintenance of the mall's network infrastructure, including LANs, WANs, and wireless networks Manage and maintain server systems, workstations, and other IT equipment, ensuring optimal performance and security Provide technical support to More...

Development and management ms (IDS/IPS), and VPNs ● Create, update, and remove user accounts in the company's services. ● Set up and configure computers, smartphones, and other devices for users. ● Management of permissions and access rights to ensu More...

Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and so More...

Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and so More...

Johnvents Industries Limited is a wholly indigenous-owned agribusiness committed to driving sustainable growth across the entire agricultural value chain from production, processing, manufacturing and distribution. We are at the intersection of everything agriculture, unlocking immens More...

Roles and responsibilities Inside Sales and Marketing Assistants (ISMA) are members of our ISM team. They assist the Inside Sales Managers in compiling documentation, generating client quotations, entry/update of quotes and other information into CRM, update information in Laborator More...

Review IT operations and service dashboards. Support executive members and ensure timely support from service providers. Prepare and share reports on service-level agreements and performance. Assist operational and technical staff in resolving issues. Manage stakeholder communic More...