IT Service Manager Jobs in Egypt

Roles and responsibilities Customer-Focused: You love helping others and have a natural ability to provide excellent service. Friendly & Approachable: You enjoy meeting new people and making them feel at ease. Detail-Oriented: You pay attention to the little things to ensure ever More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

1. Governance: Develop and maintain IT governance policies, procedures, and standards in alignment with industry best practices and regulatory requirements. Implement governance frameworks such as COBIT, ISO 27001, NIST, SOC 2, PCI etc., to ensure effective IT governance across the More...

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously More...

Respond to customer inquiries and resolve issues promptly and professionally Communicate effectively in both Arabic and English Provide accurate information about products and services Ensure customer satisfaction through excellent service delivery Collaborate with team members to More...

To provide customer site and internal service and commercial support to the existing JC client base target clients and the external sales team through consistently high level of mechanical expertise highly responsive feedback and outstanding level of client service.Responsibilities:Pr More...

Accountable for developing KONE’s position and customer base in the market Ensures development of customer relationships, profitability, customer loyalty and satisfaction. Approves and follows up customer plans for strategic and core1 in his/her area Identifies and builds More...

Permanent Position: English Customer Service Advisor Company Overview: RayaCX is a leading customer experience management company based in Hurghada Egypt. We provide exceptional customer service solutions to clients across various industries helping them enhance their customer satisf More...

RAYA Customer Experience (RAYA CX) has provided nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa since 2001. Located in Qesm 1st 6 October RAYA CX offers integrated business process outsour More...

Job Title: Portuguese Customer Service Agent Company: RayaCX Location: 6th of October City Egypt Contact Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a Portuguese C More...

Follow up on the work of the team he is directly responsible for and be present and participate in activities. Link cases facing the team with the case manager. Providing the center management with daily documentation of activities on a daily basis. Submitting periodic reports on the More...

Handle incoming customer inquiries Assist customers with product information, order placement, and issue resolution Maintain accurate and detailed customer records Collaborate with internal teams to resolve customer issues and ensure customer satisfaction Identify opportunities More...

Job Title: Russian Customer Service Agent Company: RayaCX Location: 6th of October City Egypt Contact Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a Russian Call Ce More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Position: Spanish Customer Service Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and enhance their overall cus More...

Job Title: Turkish Customer Service Agent Company: RayaCX Location: 6th of October City Egypt Contact Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a Turkish Call Ce More...

Job Title: German Customer Service Agent Company: RayaCX Location: 6th of October City Egypt Contract Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a German Call Cent More...

Job Title: Russian Customer Service Agent Company: RayaCX Location: 6th of October City Egypt Contact Details: Temporary Fulltime RayaCX is a leading customer experience management company providing innovative solutions to clients worldwide. We are currently seeking a Russian Call Ce More...

Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites. Assisting in-service repair, preventative maintenance, and field change orders/installations. Identifying and solving customer issues, prov More...