IT Sales Manager Jobs in Cairo

1. Manage the Implementation of the delivery assurance Framework and Processes. 2. Track and report the conformance to plans and expectations of IT and Business oriented initiatives and engagements. 3. Work with Product and other IT Teams to deliver against plans, in addition to wor More...

Set a backup plan for all users data and all systems data regularly. Search for the most updated releases to maintain up-to date software & data file security. Participate in the implementation of new systems when required. Monitor and report system performance for all intern More...

Installing and configuring client computer systems. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Repairing hardware malfunctions, software issues, and networking problems.

Developing audit risks, scopes, objectives, work programs and testing procedures as needed Completing assigned audits, advisory engagements, or special projects as the Lead or a team member Documenting business and system processes as needed, identifying relevant risks and More...

Develop and drive the Cybersecurity services business across the region by building external customer relationships as well as partnering with the core sales team and mapping customer strategies and engagement to drive our services. Maintain continuity and up-to-date knowledge of in More...

Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuers needs, emerging trends, open banking, real time payments, regulatory changes, and the specific operational challenges players in the payments ecosystem face. . Develop/ demonstrate a More...

Develop and implement sales strategies to expand our presence in international markets. Identify and cultivate relationships with new clients and key stakeholders to drive business growth. Collaborate with internal teams to ensure effective delivery of products/services to clients. More...

Support Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their probl More...

Assist in preparing a group risk-based IT audit plan, to be reviewed by the Group IT Audit manager. Participate in evaluating IT controls, compliance, governance, process, and risk management. Participate in IT Security assessment & Audit project assignments. Development of I More...

Responding to requests for technical assistance in person, via phone, chat or email Diagnosing and resolving first line technical hardware and software issues Researching questions using available information resources Advising user on appropriate action Following standard help More...

Transforming business needs into functional / IT expressions. Responsible for defining User Stories and prioritizing the Team Backlog Studying the impact of any projects on the solution being built and proposing solutions in-line with the project needs and objectives. Working with More...

Receives and logs on to the Help Desk Support system's all telephone calls about problems related to hardware/software, networking, internet, and other requests, such as installation of equipment, movement of equipment, installation of software/applications, updates, etc Obtain More...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

1. Manage the Implementation of the delivery assurance Framework and Processes. 2. Track and report the conformance to plans and expectations of IT and Business oriented initiatives and engagements. 3. Work with Product and other IT Teams to deliver against plans, in addition to work More...

Proven work experience as a Strategic account manager or Key account manager ● Solid sales experience in B2B environment ● Hands on experience with CRM software and Account management systems ● Understanding of sales performance metrics ● An ability to address customer requests More...

Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues as necessary to senior- More...

Working in shift bases available 24/7 with on call rotation. Accountable for operation handling (Monitor and track ticket system, Escalations handling, email system, phone for incoming Incidents and Requests according to process) Liaising with other support groups in assistin More...

Manage and resolve all logistics IT client’s technical queries and day-to-day issues arising from internal and external business clients. Monitor, respond and resolve all IT support tickets logged by end users. Make sure all tickets are resolved within agreed business SLAs a More...

Provide firstline support to users for common computer software and network issues.Respond to user inquiries and troubleshoot problems via phone email or inperson.Document issues and resolutions in a ticketing system.Assist with account management tasks such as password resets.Identif More...