IT Management Jobs in Cairo

Delivers high quality Level 2 software and hardware support through excellent incident, problem, and request management, including the logging, assigning, escalating, and resolving incidents and requests. Supporting installations/dismantling of servers & network equipment (togeth More...

. Respond to requests for technical assistance in person, via phone, chat or email. . Diagnose and resolve technical hardware and software issues. . Follow up with employees to ensure complete resolution of issues. . Coordinate with internal departments and external service provide More...

1. Manage the Implementation of the delivery assurance Framework and Processes. 2. Track and report the conformance to plans and expectations of IT and Business oriented initiatives and engagements. 3. Work with Product and other IT Teams to deliver against plans, in addition to wor More...

Set a backup plan for all users data and all systems data regularly. Search for the most updated releases to maintain up-to date software & data file security. Participate in the implementation of new systems when required. Monitor and report system performance for all intern More...

Installing and configuring client computer systems. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Repairing hardware malfunctions, software issues, and networking problems.

Support Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their probl More...

You will be an affiliate business partner who is responsible for convincingly, and communicating and acting as a trusted advisor with a strong business understanding You will ensure high-quality Digital, Data, and IT (DDI) services and solutions are delivered to the affiliate You More...

Responding to requests for technical assistance in person, via phone, chat or email Diagnosing and resolving first line technical hardware and software issues Researching questions using available information resources Advising user on appropriate action Following standard help More...

Transforming business needs into functional / IT expressions. Responsible for defining User Stories and prioritizing the Team Backlog Studying the impact of any projects on the solution being built and proposing solutions in-line with the project needs and objectives. Working with More...

Receives and logs on to the Help Desk Support system's all telephone calls about problems related to hardware/software, networking, internet, and other requests, such as installation of equipment, movement of equipment, installation of software/applications, updates, etc Obtain More...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

1. Manage the Implementation of the delivery assurance Framework and Processes. 2. Track and report the conformance to plans and expectations of IT and Business oriented initiatives and engagements. 3. Work with Product and other IT Teams to deliver against plans, in addition to work More...

Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues as necessary to senior- More...

Manage and resolve all logistics IT client’s technical queries and day-to-day issues arising from internal and external business clients. Monitor, respond and resolve all IT support tickets logged by end users. Make sure all tickets are resolved within agreed business SLAs a More...

Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and so More...

E2E service monitoring IT SRs handling First support in global issues Participate in migration projects Improve service availability First point of contact for customer queries and faults, responsible for managing technical inquiries and complains through ticketing system as we More...

We are seeking a highly skilled and experienced Zoho Implementation Specialist to lead the customization and integration of our internal system to streamline our business processes. The ideal candidate will have extensive experience with the Zoho One suite and will work closely with o More...

Develop and implement the IT strategy in alignment with the organization's overall business objectives. Lead the translation of IT vision into actionable goals, focusing on leveraging Infor ERP to support and enhance business processes. Identify and address emerging IT challen More...

- Teaching students - Contributing to supervising field training students, faculty members' courses and network courses - Participating in the membership of committees assigned to him by the department or college. - Contributing to scientific activities such as courses, conference More...