Issue Resolution Jobs in Cairo

Expertise in Project Planning & Controls functions. Milestone tracking and supporting team to ensure “ON Time” delivery. Identify early warnings and Issue resolutions. Team management: Handling team of Planning Engineers and focusing on their regular development a More...

Use analytics tools to track user behavior, conversion rates, and key performance metrics. Plan and conduct A/B tests to optimize user experience and conversion funnels. Iterate on features & designs based on test results to drive growth. Conducting user interviews, surveys, More...

Provide support, troubleshooting, and solutions to complex problems. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support. Improving the overall customer experience serving as the customer advocate within Aln More...

Monitor operations performance and work with other teams (3P Carriers, Customer Service, Seller Support, Product, Operations ) to address performance issues and ensure metrics are within goals. Work with operational teams to solve seller reported issues Monitor and drive seller imp More...

Deliver exceptional service, resolve inquiries promptly, and exceed customer expectations to build lasting relationships Actively listen to customer concerns, identify solutions, and follow up to ensure resolution Provide clear and concise information to customers through various More...

Monitor and evaluate all housekeeping/laundry department daily activities. Establish and review departmental standards, guidelines, and objectives. Oversee administrative processes such as departmental staffing, training, and budgeting to ensure proper planning and organization. More...

Duties & Responsibilities : Operational Duties: o Diagnosing and resolving complex IT issues: Diagnosing and resolving complex IT issues that cannot be resolved by junior technical support engineers. Handling troubleshooting hardware and More...

Create follow up internal logs and make sure all data logged and updated on daily basis. Responsible for reviewing daily logistics log related to purchase orders and handling any arising problem with delivery. Coordinate with procurement members to make sure all project More...

Ensure the consistent application of company financial policies and procedures to maintain proper control over local distributors and hospital sales and returns, and to eliminate the risks that result from commercial activities in the market. Ensure proper control on customer's More...

- Respond to customer inquiries via email and chat in fluent English. - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow More...

Snacks Material Planner Responsibilities Set daily and weekly raw & pack material plans and develop delivery schedules of raw and packaging materials. Set balanced need of material requirements to meet the production plan in order to fulfill both export & local markets More...

Manage cash transactions through Teller counters at the new branch model. Strive towards managing customer expectation for each interaction. Minimize customer attrition and reduce liability & service application rejections. Customer acquisition through sales to walk-ins Take More...

Ensure satisfactory execution and contract management of contracts in compliance with AFGRE guidelines, standards, policies, and procedures. Provide effective claims management services and support dispute resolution. Support stakeholders with strong/solid contractual advice as ma More...

NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers El Tahrir Job Description: Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Handle customer complaints More...

Monitor and evaluate all housekeeping/laundry department daily activities. Establish and review departmental standards, guidelines, and objectives. Oversee administrative processes such as departmental staffing, training, and budgeting to ensure proper planning and organization. More...

Develop and implement HR strategies and initiatives aligned with the overall business strategy. Lead the recruitment and selection process, ensuring the organization attracts and retains top talent. Oversee employee onboarding, training, and development programs to enhance skills More...

Ability to conduct customer interviews, market research, and be able to present that data to the product organization and other executives within the business. Ability to build and understand cost and/or financial models associated with the product holistically as well as their des More...

Present, promote and sell freight forwarding & trucking services to existing and prospective customers. Conduct cost-benefit and needs analysis for current and prospective customers interested in procuring our comprehensive range of cross-products, including freight forwarding More...

Investigate each case by reviewing order details, tracking information, and communication history Liaise with the warehouse and logistics teams to initiate the search and recovery process for lost items Provide regular status updates to the customer care team throughout the investig More...

Implement objectives and communicate them with the team, thus ensuring they always work based on updated information. Distribute tasks among the team, with a fair and even allocation of reports. Analyze media content to draw meaningful insights and help with furthering clients&#39 More...