Guest Services Jobs in Cairo

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required. Resolving guest complaints and reporting any accidents to the supervisor. Cleaning and sanitizing w More...

We are looking for for A Talented Housekeeping Supervisor has a passion for creating magnifique luxury experience for our guests and developing a wonderful team through:Leading a team of Talented people and ensuring your department has an unwavering standard of cleanliness q More...

Main Duties.Develop and implement strategic plans to maximize spa revenue and profitabilityLead and inspire a team of spa professionals fostering a culture of excellence and continuous improvementOversee daily spa operations ensuring adherence to company standards and policiesCreate a More...

Monitor and evaluate all housekeeping/laundry department daily activities. Establish and review departmental standards, guidelines, and objectives. Oversee administrative processes such as departmental staffing, training, and budgeting to ensure proper planning and organization. More...

Receive, record and distribute various reports via Opera Property Management System Receive, record and transmit guest requests accurately Input accurate room status into computer daily and investigate discrepancies Maintain and update administrative data Maintain key control an More...

Consistently offer professional, friendly and engaging service Service focused personality is essential Answer telephone and email inquiries in a timely manner Assist guests regarding hotel facilities in an informative and helpful way Process all external and internal calls eith More...

Manage the bar/lounge operations of the Restaurant to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals Give input and ideas on general beverage/ cocktail Menu Train other Bar Team Member on Beverag More...

HostYou are the beginning of an exceptional guest experience. As a Host you will make our guests Feel Welcome from the moment they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of working at the propertyEmployee benefit card offering discounted rates More...

Roles and responsibilities A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. What will I be doing? As a Waiter/ess (Server), you More...

Roles and responsibilities Conduct self in a professional manner at all times. Adhere to the established standard of conduct and house rules, fire regulations, and department procedures and policies. Dress in issued uniform and ensures a neat, clean, and tidy appearance at all ti More...

Ensure the accuracy of daily management reports by inspecting all backup for proper documentation.Ensure that all charges of the day have been properly posted to the appropriate guest folio or master account.Ensure that all food and beverage outlets have been balanced and zeroed out.E More...

Roles and responsibilities A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guest More...

Main Duties:Lead and inspire a team of department heads to deliver outstanding service and maintain high operational standardsDevelop and implement strategies to maximize revenue occupancy rates and guest satisfactionOversee financial management including budgeting forecasting and cos More...

Main Duties.Manage daily laundry operations including scheduling quality control and inventory managementSupervise train and evaluate laundry staff to maintain peak performance and efficiencyEnsure compliance with health and safety regulations in all laundry processesDevelop and imple More...

Main Duties:Operates Telephone ExchangeAnswers incoming calls connects them to the appropriate extensions and takes down messages when necessary.Receives and places long distance and overseas calls; computes and records charges informs guest and forwards charges immediately to Front O More...

Main Duties:Operates Telephone ExchangeAnswers incoming calls connects them to the appropriate extensions and takes down messages when necessary.Receives and places long distance and overseas calls; computes and records charges informs guest and forwards charges immediately to Front O More...

MAIN DUTIESReports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operationsProvides functional assistance and direction to all departmentsCooperates coordinates and communicates with other hotel departments as req More...

Roles and responsibilities A Chef de Partie is responsible for supervising staff and ensuring high levels of food preparation to deliver an excellent Guest and Member experience while assisting with food cost controls. What will I be doing? A Chef de Partie, will supervise staff an More...

MAIN DUTIESReports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operationsProvides functional assistance and direction to all departmentsCooperates coordinates and communicates with other hotel departments as req More...