Guest Experience Agent Jobs in Cairo

Acknowledging IHG One Rewards members and returning guests in person or over the phone. Respond to guest inquiries, requests, and complaints promptly and professionally. Provide accurate information about hotel facilities, services, and local attractions. Coordinate with other hot More...

Roles and responsibilities A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and More...

Greeting guests of the establishment. Assisting with unloading guests' luggage. Parking cars safely. Retrieving cars for guests in a timely manner. Ensuring that parked cars are locked and that keys are stored safely or returned to the owner.

Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedu More...

Roles and responsibilities A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak More...

Perform surveys to gauge the needs and interests of the community. Reach out to instructors or facilitators to run activities. Schedule class times and post the information either online or at the community center. Book the necessary venues for activities. Receive feedback and s More...

Design and implement initiatives to enhance the overall people experience within the company. Develop and improve HR processes and policies to ensure a positive employee experience. Collaborate with different departments to identify areas of improvement and implement solutions More...

Roles and responsibilities Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Greeting and directing patients to examination rooms. Scheduling patient appointments and making reminder calls. Informing patients about delays and waiting times. Obtaining patients’ addresses, contact details, insurance information, and medical histories. Updating and ve More...

Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues. Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including weddings, business f More...

Delivering results Marketing preferably in the fast-moving consumer goods sector Our brands and business with a clear understanding of our consumers Delivering results autonomously and influencing stakeholders Analytical skills and a creative mindset—a balance of commercia More...

Roles and responsibilities A Reservations Agent is typically responsible for assisting customers with booking and managing reservations, often in industries such as hospitality, travel, or transportation. The specific tasks of a Reservations Agent can vary depending on the type of bu More...

Initiating sales with potential customers over the phone. Asking questions to engage customers and keep the conversation going. Listening to the customers' needs to generate repeat sales. Gathering and documenting customer information, payment methods, purchases, and reactions More...

Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including weddings, business fairs, and corporate meetings. Greet clients when they enter the building and guide them to their designated areas. Process important quer More...

Roles and responsibilities Digital Finance specialist is responsible for reaching out target segments by phone, offering and selling (professionally) our lending products and services, with ultimate focus on speed of response to client’s inquiry, complaint and request in a w More...

Follow-up leads and educate them on the value of English education. Assist customers through the process and gather their experience. Closely track and close sales. Generate new sales from referrals.

Must Have GDS experience + German language is mandatory Previous work experience in an international airline environment / operation is a valuable advantage. Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory. Specialized skills requir More...