End User Support Technician Jobs in Cairo

Insure stability of supplying power to all EoN equipment (Trains, stations, depot, …) Maintain Power Supply, Track Switch Beams, Power Rail equipment in a timely manner and in accordance with the technical references of maintenance plan. Troubleshoot the faulty equipment and More...

Developing and deploying customized VMware solutions. Defining multiple virtual servers on a single host machine. Virtualizing Windows servers and connecting them to networks and clouds. Designing and implementing virtual desktop infrastructure (VDI) and enabling template managem More...

Inspecting, analyzing, and troubleshooting systems and equipment. Reading repair manuals and liaising with other professionals. Running tests and interpreting results to make effective recommendations. Writing up reports, safety regulations, and preventative maintenance plans. S More...

Sourcing or fabricating replacement parts for electronic systems. Ensuring all power and manual tools are operated in accordance with health and safety regulations. Liaising with Supervisors and clients to discuss work schedules and time and material cost estimates. Providing tra More...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing More...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are More...

Overseeing the ordering, sales, and accounting of tickets. Supervising the selection, placement, and promotion of ticketing staff. Overseeing staff training activities and designing motivational strategies. Managing and troubleshooting the computer ticketing system. Ensuring com More...

Following up mechanical design with outsource designers/Perform mechanical design as deemed necessary. Perform site Surveys for several task orders write down detailed mechanical SOW and provide estimated cost for the mechanical SOW in coordination with other disciplines. Responsible More...

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me More...

.Assist the distribution of cards at the site and ensure proper distribution of entitlements and verify appropriate entitlements are distributed and provide feedback to field officers and others on the distribution. 2. Report periodically to the WFP officer on relevant events regardi More...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem More...

Troubleshooting and resolving IT issues in a timely manner. Communicating with coworkers to diagnose problems. Installing and configuring hardware and software. Talking coworkers through the process of fixing technical issues. Prioritizing your workload to ensure the most critic More...

Handle escalated technical issues from L1 engineers.Provide advanced troubleshooting for customers across Azure AWS and Oracle OCI services and architectures.Create and maintain technical documentation and runbooks.Mentor L1 engineers and conduct knowledge transfer sessions.Identify p More...

Job Description We are seeking a highly organized and detailoriented Project Support Associate to join our team and support the Firestopping & Thermal Team for one of our valued clients. In this role you will manage daily communications track project progress and ensure the accuracy o More...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing More...

Support sales representatives to increase their productivity and to have more time for the sales operations. Supporting in getting approvals for our products from the utilities or any other entity. Manage & guide the back-office team in the daily tasks (handling inquiries, off More...

Job Title: Technical Support EngineerDepartment: Technical ServicesLocation: Nasr City CairoReports To: Technical Support ManagerJob SummaryWe are seeking an experienced and customerfocused Technical Support Engineer with a strong background in networking and cybersecurity to join ou More...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo More...