Dispute Resolution Jobs in Cairo

System Monitoring and Continuity: Continuously monitor dashboards and system alerts in real-time to ensure all current systems maintain required levels of availability and performance, thereby ensuring operational continuity. Issue Detection and Remediation: Leverage monitoring sys More...

Investigate each case by reviewing order details, tracking information, and communication history Liaise with the warehouse and logistics teams to initiate the search and recovery process for lost items Provide regular status updates to the customer care team throughout the investig More...

Achieve full understanding of the Data Entry methodology across eTail subproducts and ensure accuracy of analyzed data. Support direct manager with production and data quality tasks around processes related to client delivery. Assist in troubleshooting and resolving any technical More...

Responsibilities: Completing all assigned tasks and assisting with day-to-day operations. Participating in meetings, workshops, and other learning opportunities. Observing and learning from experienced staff members. Gaining knowledge of company policies, protocols, and processe More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Troubleshoot and provide first-level support on Service Desk calls spanning a wide range of applications, systems, and hardware. Create detailed service desk calls in the AskMe (ServiceNow) tool, monitor, chase resolver groups, and keep users informed of progress through the lifecy More...

Moderation of requirement workshops, requirements analysis & engineering, supporting process analysis & design, user story creation & prioritization. Good understanding of typical Customer processes in Marketing, Sales, Pricing, and Service such as Market-to-Lead, Lead- More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Ensure service delivered to our customers meets contractual Key Performance Indicators (‘KPIs’) Clarify customer requirements; probe for understanding and use decision-support tools and resources to appropriately provide resolution to the customer. Listen attentively t More...

Review and assess requirements, specifications, and technical design documents, providing timely feedback. Develop detailed, comprehensive, and well-structured test plans and test cases. Collaborate in refining Acceptance Criteria during Sprint Planning activities. More...

Provide 1st Level support to production issues logged via tickets, mails, Phone and communication channels Support all business teams regarding system inquires and guide them Communicate with all services providers in case of technical issues and inquires Monitor, resolve and esc More...

Provide guidance in the technologies proposed by DXC Lead in the various phases of the development for the Project Lead in the preparation of project deliverables, together with documentation deliverables Lead development team Confirm that functionalities are tested and complian More...

Develop and implement HR strategies and initiatives aligned with the overall business strategy. Lead the recruitment and selection process, ensuring the organization attracts and retains top talent. Oversee employee onboarding, training, and development programs to enhance skills More...

Take the main responsibility of vendor's accounts reconciliations. Follow up on the resolution of unreconciled and aged items in vendor’s reconciliations. Participate in the daily account payable operations in all MENA region (Egypt, KSA, UAE, Qatar and Kuwait) Work wit More...

Schedule and perform the installation, configuration, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links to ensure their smooth and reliable operation for fulfilling business objectives and processes. Develop, implement, an More...

Process and resolve claims, including matching content, and filing disputes through YouTube's Content ID system, and Facebook rights manager. Work on solving all types of copyright issues like conflicts with third parties and Channel strikes Work closely with partner channels More...

Working in shift bases available 24/7 with on call rotation. Accountable for operation handling (Monitor and track ticket system, Escalations handling, email system, phone for incoming Incidents and Requests according to process) Liaising with other support groups in assistin More...

Provide safety leadership, led by example to improve the HSSE awareness on the JV and support the integrated project team of Shell, E-gas, EPC and contractors’ personnel during the engineering, construction & commissioning phases and maintain Goal Zero. Provide tech More...

Perform periodic bank reconciliations activities to ensure accuracy and completeness of financial records for legal entities in different countries. Investigate & resolve any discrepancies between the company’s records and bank statements. Proactively follow up on outsta More...