Customer Support Lead Jobs in Egypt

Monitor system performance, availability, and capacity to identify and address potential issues proactively. Implement monitoring tools and frameworks to gather system metrics, analyze trends, and identify areas for improvement. Participate in on-call rotations to ensure 24/7 cove More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets. Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints More...

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and a More...

Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering More...

Selling products, goods and services to proper customers and companies Outdoor. Handling customers to find what they want by having sufficient knowledge of all products offered and their features to ensure a smooth sales process. Building strong relationships with customers to de More...

Provide 1st Level support to production issues logged via tickets, mails, Phone and communication channels Support all business teams regarding system inquires and guide them Communicate with all services providers in case of technical issues and inquires Monitor, resolve and esc More...

Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. Provide support for application configuration and upgrades, and problem analysis and resolution More...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service.. Provide assistance to all members in the use of our computer network,workstations, and equipment. Assist with the communications and information hardware and software, More...

Contribute to increasing company profits through fruitful customer relationships. Search for new prospect customers in the defined territory which includes existing accounts and new accounts. Boost company revenue and achieve sales targets by taking appropriate measures into consi More...

Support the Project Management Office execute day-to-day operations Maintain up-to-date filing and reference systems, assists in accounting and reporting activities Provide administrative support for strategic projects (e.g. Digital Talent VIP Board and Talent Awards) Provide sup More...

Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with More...

Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering to More...

Analyzing market trends and preparing forecasts. Generating new business leads. Increasing brand awareness and market share. Coordinating marketing strategies with the sales, financial, public relations, and production departments. Developing and managing the marketing departmen More...

Prepares Contract Baseline Schedule and/or Revised Schedules in coordination with the Project Team for Engineering Procurement Construction PreCommissioning and Commissioning phases of the EPC Project.Assists the Project Controls Manager at project start in the preparation of all repo More...

Collaborate closely with cross-functional teams, including architects, designers, and front-end developers, to translate business requirements into scalable and robust back-end solutions. Design and develop microservices-based architectures to ensure scalability and resilience. Imp More...

Distill abstract business concepts and client needs into refined, elegant creative solutions. Take responsibility for the creative vision and the standard of output across team members who work under them. Pitch ideas confidently and present their creative vision clearly to client More...

Conducting routine inspections of premises and equipment. Performing preventative maintenance. Handling basic repairs and maintenance. Overseeing contractors when professional repairs are necessary. Diagnosing mechanical issues and correcting them. Repairing machines, equipment, More...

Helping senior and mid-level engineers grow their skills and experience. Developing features and improvements to our product in a secure, well-tested, and performant way. Determining project requirements and developing work schedules for the team. More...

Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and More...