Customer Relations Management Jobs in Cairo

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & More...

Roles and responsibilities Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

Roles and responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our More...

Acknowledging IHG One Rewards members and returning guests in person or over the phone. Respond to guest inquiries, requests, and complaints promptly and professionally. Provide accurate information about hotel facilities, services, and local attractions. Coordinate with other hot More...

- Teaching students - Contributing to supervising field training students, faculty members' courses and network courses - Participating in the membership of committees assigned to him by the department or college. - Contributing to scientific activities such as courses, conference More...

- Teaching students - Contributing to supervising field training students, faculty members' courses and network courses - Participating in the membership of committees assigned to him by the department or college. - Contributing to scientific activities such as courses, conference More...

Distributes accurate and timely agent schedules using WFM now / Nice IEX Inputs intraday corrections and exceptions into systems for agent time off and absences Monitors inbound volume for unusual activity to ensure staffing needs are met Recognize abnormal scheduling More...

Monitor and maintain partner acquisitions, order growth, net fail rate and net take rates. ● Responsible for commission renegotiations. ● Produce metrics which provide visibility on the progress of work assignments and team performance. ● Ensure achieving the monthly acqu More...

Meeting with and advising senior executives throughout the consultation process. Determining business needs and identifying weaknesses. Assessing and analyzing business practices and procedures. Compiling and presenting research findings and recommendations. Developing detailed More...

+ Provide timely and accurate management information to support the Call Centre Management team in driving efficiency at team and individual agent + Arrange and work with operations team to implement the work schedule of the + Prepare and provide employees with a working schedule for More...

Position: GRC Internal Audit and ERM (From Senior Consultant to Manager) Contract Details: Fulltime Contract Company Overview: Our company is a leading provider of enterprise risk management solutions and services. We work with clients across various industries to help them identify a More...

Create a planning schedule. Secure funding for projects. Ensure that team members complete tasks according to the schedule. Identify if staff members require further training and provide this training. Research industry trends and innovations. Prepare progress reports for stake More...

Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective. Build rel More...

Position: Management Consultant Company Overview: Our consulting firm is a leading provider of management consulting services in the Kingdom of Saudi Arabia (KSA). We specialize in helping organizations improve their performance achieve their goals and drive sustainable growth. Our te More...

Follow up on the work of the team he is directly responsible for and be present and participate in activities. Link cases facing the team with the case manager. Providing the center management with daily documentation of activities on a daily basis. Submitting periodic reports on the More...

Develop and implement effective BIM strategies. Integrate BIM processes into project workflows. Manage and mentor BIM professionals. Create and oversee BIM execution plans. Ensure accurate 3D models and resolve issues. Stay updated with BIM technol More...

Handle incoming customer inquiries Assist customers with product information, order placement, and issue resolution Maintain accurate and detailed customer records Collaborate with internal teams to resolve customer issues and ensure customer satisfaction Identify opportunities More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...