Customer Engagement Jobs in Cairo

Paymentology is the first truly global issuerprocessor giving banks and fintechs the technology team and experience to rapidly issue and process Mastercard Visa and UnionPay cards across more than 60 countries at scale. Our advanced multicloud platform offering both shared and dedicat More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th More...

Loynova is a leading provider of innovative and customizable loyalty solutions. We specialize in creating tailored loyalty programs that drive customer engagement and brand loyalty for businesses of all sizes. With a global reach and a prestigious client list including Visa Orange and More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts M365 Azure Mi More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts M365 Azure Mi More...

Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor More...

Job Opportunity: Customer Support Agent Hebrew Speakers We are hiring Hebrewspeaking Customer Support Agents for permanent fulltime positions in Portugal. Enjoy a fully paid relocation package and accommodation while working in a multicultural and dynamic environment. Position Details More...

Diverse positions in one of the customer care areas: administration of grid connection claims management administration of electricity meter change or social media managementDelivering topnotch customer service so we can together drive a successful energy transitionFully remote job wi More...

QuickfirmX – Quick Hires, Big Futures. QuickfirmX is a specialized recruitment agency dedicated to connecting top talent with leading call centers. We provide exceptional career opportunities and support professionals in building successful futures. We are currently seeking En More...

Loynova is a leading provider of innovative and customizable loyalty solutions. We specialize in creating tailored loyalty programs that drive customer engagement and brand loyalty for businesses of all sizes. With a global reach and a prestigious client list including Visa Orange and More...

Manage Reservations Process and confirm reservations via phone, email, or online systems. Update and maintain reservation systems to ensure accuracy. 2. Customer Service Provide excellent customer service by addressing inquiries and resolving issues. Communicate clearly with clie More...

Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to customers’ is More...

Identify and contact potential customers, and generate new business opportunities for the company - Set appointments and follow up on leads - Use customer relationship management (CRM) software to manage leads and sales activities - Stay up-to-date on market trend More...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keeping More...

The Merchant Client Success Manager Consultant is an individual contributor position which is accountable for owning the Client Services relationship of a small portfolio of Visa clients. The role serves as a functional specialist located in Cairo and reporting to the Head of CSM lead More...

Managing client accounts. Acting as the point of contact for clients. Identifying potential new clients. Identifying and implementing best practices. Organizing meetings with clients about their needs. Monitoring and reporting on sales performance. Handling budgets and client in More...

Strategic development: Strategic development of the brand delivering the vision for the future that provides sustainable growth, as well as overseeing and enhancing the overall performance with direct responsibility for Sales, After Sales, Marketing, Planning, Pricing, and Performan More...

Drive Product Development: Own the product roadmap for activation and engagement strategies, ensuring alignment with dopay’s overarching product vision and market needs. Leverage Market Insights: Utilize qualitative and quantitative research insights to enhance onboarding, ac More...

Create and implement strategies to increase user acquisition, engagement and retention. Perform market research and competitive analysis to spot trends and growth opportunities. Work alongside cross-functional teams such as product development, marketing, sales, and cust More...

Klaviyo Email Marketing SpecialistKey Responsibilities: Workflow and Automation: Design and implement Klaviyo workflows and automation that effectively nurture leads and engage customers. Audience Segmentation: Strategically segment audiences to tailor campaigns for different pr More...