Contact Center Supervisor Jobs in Egypt

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh More...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer a More...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer and b More...

- Manage and supervise work force management day to day operations in an effort to increase operational effectiveness. - Report and observe daily call center metrics on all projects, teams, and agent performance. - Analyze and adjust staffing to maximize efficiency and service level r More...

About Us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are looking for an experienced Telesales Supervisor to oversee our call center agents: More...

Lead and control the team to ensure that they meet up with targets and perform their duties as expected Assessing their work and giving them feedback to maximize performance Listen to calls & indicate issues and areas to improve Answer questions from staff and provide assista More...

About Us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are looking for an experienced Telesales Supervisor to oversee our call center agents: More...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agen More...

Responsible for the operations of the DC end to end operation: Staffing & scheduling Ordering Inbound receiving stocking Pick orders pack orders expense control within set operational standards.Coordinating and supervising DC operations (i.e. selecting people scheduling shifts rou More...

Manage the tendering team, setting the process and best strategy for each tender package. Review the tender documentations issued by the development/design team to assure its reflection to our tendering directions, including the bill of quantities, method of measurements, specific More...

Create and cultivate a safe working environment by identifying safety opportunities across your work area Manage and train our Associates to help deliver the best service for our customers Ensure that customer orders are fulfilled in line with quality and safety guidelines Continu More...

About us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are seeking a highly motivated and dynamic Call Center Agent to join our team. The pri More...

About us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are seeking a highly motivated and dynamic Call Center Agent to join our team. The pri More...

RequirementsYou are a natural leader and have the ability to inspire and motivate your workforce.A bachelors degree in marketing business administration or related field.4 or more years experience in sales and management.The ability to meet or exceed targets and goals.Strong leader More...

About us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are seeking an experienced and dedicated Call Center Supervisor to join our team. The More...

About us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are seeking a highly motivated and dynamic Call Center Agent to join our team. The pri More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ More...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing More...

Managing the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals. Hiring and training staff to provide excellent service to patrons. Creating effective More...

Monitor inbound and outbound calls/activities and evaluate agents performance concerning the quality of service offered through different channels.Being able to handle multiple LOBs (Call Center Outbound Digital Channels & Backoffice)Monitor either remotely or on a recorded basis More...