Client Service Jobs in Cairo

Cultivating solid relationships with clients through the provision of exceptional after-sales service. Creating a positive onboarding experience for new clients. Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings. Identifyin More...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keeping More...

Position: Client Solution Specialist Keys Recruiters is a leading recruitment agency that specializes in finding top talent for our clients. We are currently seeking a dynamic and driven Client Solution Specialist to join our team on a fulltime basis. As a Client Solution Specialist y More...

Lead the entire sales process from lead generation to deal close phase. Ensure order income target set is reached with expected EBIT and cash flow. Collection, processing and reporting on Customer and competitive intelligence, including special project assignments. Accompanying s More...

Proactively manage all aspects of Client Services for an assigned group of RM’s / portfolio of clients, ensuring high quality of service delivered at all times to Clients and internal customers. Work alongside Client Managers and Client Service Managers, taking responsibility More...

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved Define service level agreements (SLA) related to contracted services and have an excellent understanding o More...

Greeting customers and directing them to available mechanics. Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs. Using your knowledge of our products and services to sell or provide in-depth information about available parts and ser More...

Developing effective communication platforms for clients and staff. Inspiring repeat business from clients. Conducting customer service workshops and presentations. Monitoring and measuring client satisfaction. Liaising with different departments about client queries. Offering More...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communicati More...

Lead and manage a team of Team Leaders, providing guidance, support, and mentorship to ensure optimal performance and professional development. Develop and implement strategies to achieve KPIs, such as customer satisfaction, response time, first contact resolution, and other releva More...

Collect client feedback about their experience. Develop relationships with clients and key personnel. Elevate complaints and feedback to the relevant departments. Meet with clients to establish their needs.

Leadership and Strategy: Develop and execute the global client services strategy aligned with company goals and customer needs. Lead, mentor, and inspire a high-performing team of client services managers and specialists. Drive continuous improvement in service delivery processe More...

Setting sales goals and developing sales strategies. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending quotes and proposals. More...

Commercial Delivery of business Sales Medium Business target and business results by championing a client-centric sales mindset To drive and champion a sales and growth mindset within the organization To develop right offerings for SMB, affordable price point to penetrate S More...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients complaints Communicating and coordinating with colleagues as necessary Keeping rec More...

Responding to customer queries, complaints, and requests via phone, email, or chat. Assisting customers with product setup and resolving any technical issues they might experience. Informing customers about specialized product functionalities and features. Following up with custo More...

Commercial Delivery of business Sales Medium Business target and business results by championing a client-centric sales mindset To drive and champion a sales and growth mindset within the organization To develop right offerings for SMB, affordable price point to penetrate S More...

Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. Design customized, cost-effective solutions for the client. Submit pricing and pre-qualification reque More...

Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments. Design customized, cost-effective solutions for the client. Submit pricing and pre-qualification reque More...

Coordinating the sales team and assisting with recruiting and training new hires. Providing product demonstrations to staff and clients, and taking the lead in resolving complaints. Analyzing sales team performance and scheduling training/refresher sessions accordingly. Conducting More...