Call Center Supervisor Jobs in Cairo
Call Center Supervisor Jobs in Cairo
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Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service i.Analyze performance metrics to identify areas for improvement and implement More...
Position: Financial Call Center Advisor Company Overview: RayaCX is a leading customer experience management company that specializes in providing exceptional customer service solutions for financial institutions. Our team of experts is dedicated to helping our clients build strong re More...
Finular Service Agreement Requirements: * Fluent / Native like English speakers. * Grads Dropouts Gap years and UGs without any Commitments. * Start date: Immediately. * Years of Experience: Not Needed (Preferred 1 year). * Age Range: 2230 Years old * Males and Females. * Egyptia More...
Banking Call CenterOnsite (Inside the Bank)Job Location:( inside the bank) Requirements:English Level (B1 ) Presentable and communicativeDuties and Responsibilities:Answering all the existing clients inquiries that related toAnswer enquires about accountsExplain the products of the ba More...
RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing More...
Job Summary: As a Banking Call Center Representative you will be the primary point of contact for customers seeking information or assistance related to our banking products and services. You will handle inbound calls provide excellent customer service and resolve inquiries efficientl More...
Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...
Call Center Operations Manager
Assess team performance and provide feedback to maximize effectiveness. Lead and supervise the team to meet targets and fulfill duties. Identify areas for improvement and provide guidance based on call evaluations. Support and assist team members, answering questions and offering More...
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...
Call Center Customer Service Representative
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...
About us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.Seeking highly motivated and resultsoriented personalities to join our Call Center Depart More...
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act More...
- Handle calls from customers regarding inquiries, complaints, billing, and technical issues. - Provide accurate and efficient solutions to ensure customer satisfaction and retention. - Maintain detailed and accurate records of customer interactions and transactions. - Collaborate More...
Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness - Review, highlight and report process levels gaps and areas of opportunities - Validate, track and ensure accurate and detailed feedback is uploaded for every monitor More...
Customer Service Assistant - Call Center Retail Ikea Cairo Festival City
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra More...
Manage the tendering team, setting the process and best strategy for each tender package. Review the tender documentations issued by the development/design team to assure its reflection to our tendering directions, including the bill of quantities, method of measurements, specific More...
Create and cultivate a safe working environment by identifying safety opportunities across your work area Manage and train our Associates to help deliver the best service for our customers Ensure that customer orders are fulfilled in line with quality and safety guidelines Continu More...
R2r Supervisor- Intercompany Supervisor
Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer service at all levels.
Contact Center Representative
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh More...
Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal More...
If you search for Call Center Supervisor Employment Opportunities in Cairo - Discover 171 Job Openings. Apply Today for Call Center Agent, Call Center Supervisor, Accounting Supervisor, Accounting Supervisor, IT Supervisor Positions on DrJobs, the Gulf's Premier Job Portal. Explore Fresh Career Prospects across Diverse Industries, Including Accounting, Food Production, Consumer Goods Rental, Wholesale Alcoholic Beverages, Industrial Machinery Manufacturing. With Numerous Job Types Full-time, Remote, Contract, Elevate Your Professional Journey with DrJobs, the MENA Region's Most Comprehensive Career Platform. Unlock Your Potential Today!
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