Service Levels Jobs in Manama

Service Delivery Management: Oversee the end-to-end delivery of managed services for the Core Banking Solution (CBS). Preference to someone who has worked with Temenos CBS Ensure services are delivered in line with agreed service levels, performance standards, and contractual requ More...

Interpret volume forecasts and translate these into clear guidelines for management on staffing adjustments for the short, mid and long-term. Develop forecasts and maintain/ adjust based on Operational/ client weekly inputs. Adjust/ create staffing plans to provide Business Partne More...

Supervise Bar and Lounge Operations: Oversee the daily operations of the bar and lounge area, including opening and closing procedures, staff scheduling, and inventory management. Lead and Motivate Staff: Provide leadership and guidance to bartenders, servers, and support sta More...

We are seeking a dedicated and experienced Room Service Manager to oversee our room service operations and ensure the highest level of guest satisfaction at one of the top 5-star luxury hotels in Dubai, United Arab Emirates. The ideal candidate will have strong leadership skills, More...

Roles and responsibilities The Stateroom Attendant plays a key role in ensuring an exceptional guest experience by overseeing the cleanliness, maintenance, and service of assigned staterooms. This position is responsible for delivering a seamless, high-quality in-room experience that More...

Service Delivery Model Design: Design and implement a best-in-class, cost-efficient service delivery model at both group and regional levels, aligned with on-the-ground experiences and improvement suggestions, driving innovation through automation and best practices, and contribut More...

Assist in evaluating client financial needs to identify and offer new Citi products and solutions Interact with customer inbound calls and provide customer service, as necessary Align client needs to product service solutions and identify within a complex sales-based environment More...

Roles and responsibilities The WFM Agent is responsible for supporting the efficient operation of the BPO by managing scheduling, real-time monitoring, and performance analysis. This role ensures that staffing levels meet business needs while maintaining service quality and productiv More...

* Excellent Communication skills & Ability to work under pressure * Able to maintain customer confidentiality * Technical expert in computer applications * Excellent Typing skills, Multi-tasking skills. * To respond in a controlled and pleasant tone even during difficult situation More...

Company Description Benchstone Enterprises, Inc. (BEI) is a Philippine-licensed overseas recruitment agency that has been deploying Filipino workers for foreign assignments for the past 25 years. With over 5,000 deployed workers, we have established ourselves as a reliable partner fo More...

Consistently meet or exceed quarterly ARR quota for expansion revenue converting new opportunities within strategic accounts that bring the company the most revenue Responsible for taking ownership of the sales cycle, from mapping accounts, prospecting, qualifying leads to closing More...

Contract Management Negotiate and renew contracts with key 3PL providers, ensuring favorable terms and conditions to support operational efficiency and cost-effectiveness. Delivery Accuracy Implement and monitor processes to improve delivery accuracy to customers, ensuring timely a More...

ControlUp GCS Engineers are experienced IT Professionals who are deeply knowledgeable in IT Operations. We are seeking strong communicators and collaborative team players. People who excel in this role, love solving puzzles and see themselves as lifelong learners, strive to go the ext More...

We are seeking a highly skilled and experienced Technical Service Manager to oversee the technical operations within the Powerplant division of our client DHL Aviation based in Bahrain. DHL Aviation EEMEA is a cargo airline based in Bahrain. They operate a fleet of 10 X B767 aircr More...

We are looking for a customer-oriented, experienced and motivated Customer Service Representative who is able to out themselves in the customers' shoes and remain helpful, patient, positive and cheerful. Responsibilities: Managing large volume of customer calls Stay fri More...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past tw More...

3+ years of experience as a print service engineer The engineer has knowledge and practical experience in IT with trouble shooting within the complex infrastructure (like data centres servers, enterprise networks, understanding of FW rules, certificates)

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts take the initiative and deliv More...

Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.) Provide timely and accurate information to customers, addressing their needs and concerns effectively Troubleshoot and resolve customer issues in More...

Respond to all client enquiries relating to eligibility, plan benefit coverage, claims status, policy terms and conditions and strive for first call resolution. Communicate regularly with clients and our business partners regarding the insurance cover and related claims. Provide pa More...