Zain Jordan

Perform system integration tests for commercial products, IT projects and make sure that they are free of bugs. Work on Quality Assurance Automation to accelerate the testing process and enhance time to market. Automate manual procedures and processes using latest technologies in المزيد...

Supervise the Value-Added Services Technical Team and insure activities and tasks are well coordinated. Designing VAS plans and leads implementation to achieve targets as set in the annual objectives and request based on strategy roadmap. Provide technical assistance to VAS team m المزيد...

Perform system integration tests for commercial products, IT projects and make sure that they are free of bugs. Work on Quality Assurance Automation to accelerate the testing process and enhance time to market. Automate manual procedures and processes using latest technologies in المزيد...

Working closely with the hiring managers to ensure a full understanding of the requirements and expectations of the vacant jobs. Managing internal and external hiring processes in compliance with Zain policies & procedures. Sourcing and recruiting candidates using a variety of المزيد...

Work with Product managers, Business Analysts and developers to develop intuitive and engaging experiences. Produce conceptual diagrams, case flows, user flow, storyboards, wireframes, visual mockups, and prototypes for Web, iOS, Android Conduct user research and usability testing المزيد...

Handling customer cases and complaints received through IT systems, then analyzing and resolving them quickly and professionally. Communicating with technical and customer-related functions regarding resolving customer complaints and requests and expediting their resolution. Gener المزيد...

Handling correspondences towards customers, demonstrating a full description of the offered services and products, and highlighting its benefits and privileges to promote and sell Zain’s products and services on time. Accomplishing sales by constantly offering various suitabl المزيد...

Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting services Providing assistance concerning billing and service terms and procedures to customers Resolving the customers problems through guidance, recommending proper solution(s المزيد...

Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting services Providing assistance concerning billing and service terms and procedures to customers Resolving the customers problems through guidance, recommending proper solution(s المزيد...

Handling and monitoring the revenue assurance system, ensuring the availability and integrity of all required data for further analysis. Performing control of cost and revenue streams to guarantee accurate and timely charging of provided services. Coordinating with related departm المزيد...

Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting services Providing assistance concerning billing and service terms and procedures to customers Resolving the customers problems through guidance, recommending proper solution(s المزيد...

Responsible for delivering high quality, accurate artwork meeting all internal and external deadlines. Support a highly skilled and experienced creative team in delivering highest quality artwork for offset and digital print and online media. Responsible for quality control of all المزيد...

Implementing and launching new VAS and employing proper technical specification in line with service’s design; providing customer with diverse services satisfying its needs. Administrating and Maintaining VAS systems and platform. Negotiating and discussing technical specifi المزيد...

Reviewing and ensuring Zain Business’ and The Bunker’s publications, TVCs, advertisements, logo, official website, corporate documents and promotional items…etc. Are correctly branded in line with the corporate identity of the Group. Coordinating with Marketing a المزيد...

Performing market and competitor intelligence activities as well as forecasting analysis in collaboration with Pricing and Business Intelligence function, collecting data about market segments preferences, demands, and penetration strategies, etc. In addition to researching and anal المزيد...

Providing technical assistance to customers subscribed to Enterprise, Broadband , ETTH, FTTH and Hosting services Providing assistance concerning billing and service terms and procedures to customers Resolving the customers problems through guidance, recommending proper solution(s المزيد...

To design and deliver OD and change management strategies, processes and interventions that support the Fund’s ambition to be a high performing organisation; to include initiatives which foster a high performance culture, where valuing learning, continuous improvement and dive المزيد...

Reviewing and ensuring Zain’s publications, TVCs, advertisements, logo, official website, corporate documents, and promotional items…etc. are correctly branded in line with the corporate identity of the Group. Coordinating and following up with the Marketing Team and p المزيد...

Maintain the BI/DWH operations for daily/monthly reporting. Administering, maintaining, and optimizing Data warehouse systems to ensure high performance and availability as well as acquiring knowledge of data sources used to improve the data warehouse and BI reporting analysis. En المزيد...

Assisting in the process of developing/designing new Telecom Solutions for large facilities, such as Network Infrastructure installation, through transforming customer requirements into technical specifications reflected in the solution design. Contributing to project implementatio المزيد...