وظائف في Reservations Agent في عُلا

Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability of accommodation or transportation on the customers desired travel dates.Helpi المزيد...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte المزيد...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte المزيد...

As a Reservation Agent you are responsible for handling incoming calls and inquiries to the reservation department in a professional efficient and friendly manner. Responsibilate:Answer the phone within 3 rings utilizing company approved standard of greeting followed by reservati المزيد...

 Ensuring security and safety of all property guests and employeesRegular floor patrols cash counts and crowd controlProviding excellent guest serviceAssisting in the orientation of new staff to hotels security proceduresConducting security assessments to determine if hotel guest المزيد...

Constantly apply standard operating procedures in your department.Demonstrate Banyan Trees brand service plus standards in all interactions.Provide a warm welcome & fond farewell to guests and assists Guests according to brand standards.Remain observant and respond to each Guest w المزيد...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and المزيد...

Prepare for daily arrivals in terms of room allocation check traces for any special requests of guests. Register and process check in for all arrivals. Update and check guest information into the computer after a complete check in. Accountable for cashiering duties fore المزيد...

Prepare for daily arrivals in terms of room allocation check traces for any special requests of guests. Register and process check in for all arrivals. Update and check guest information into the computer after a complete check in. Accountable for cashiering duties fore المزيد...

The knowledge of a great Concierge Agent is the expectation of our guests when staying at  Hotels . Your ability to anticipate guests needs and make informed suggestions will ensure they have a truly memorable stay.What you will be doing:Reporting to the Guest Relations Manager r المزيد...

Support the reservations team to ensure all key KPIs are met and maintained including conversion abandoned call rate and call quality assurance.Supporting & Handling Email ReservationsTaking Internal & External calls follow LISTEN/LQA StandardPerfect Arrival Check Rate Lo المزيد...

Consistently offer professional friendly and engaging serviceSupport the Reservations Manager in leading and managing all aspects of the Reservations department and ensure all service standards are followedManage and coordinate all group and individual reservationsMaintain close liais المزيد...

Directs controls and coordinates activities of personnel engaged in such activities as : Receiving processing and confirming room reservations. Selling registering and assigning rooms to incoming guests; Giving general information and aid and handling out keys to guests; Giving genera المزيد...

Greeting guests as they enter and putting them on a waiting list as necessary.Providing guests with menus and answering any initial questions.Seating guests at tables or in waiting areas.Assigning guests to tables they prefer while keeping table rotation in mind so that servers receiv المزيد...

Supports Revenue Manager in analyzing and reporting Revenue Management data in all revenue streams. Duties & ResponsibilitiesBreaks down information into its fundamental components identifying the core principles reasons or facts to gain comprehensive insights.Conducts regula المزيد...

To support: Sales Cocoordinator in carrying out his / her roles effectively (i.e. by ensuring there are enough sales kits available for the week)Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior gues المزيد...

To support: Sales Cocoordinator in carrying out his / her roles effectively (i.e. by ensuring there are enough sales kits available for the week)Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior gues المزيد...

To supervise all incoming and outgoing room reservation requests and make sure they are attended to as per the hotel standards and procedures. To attract guests and to enhance their loyalty providing a distinctive service through communication and sales skills in order to improve the المزيد...

To develop and control sales in order to achieve maximum profit from accommodation meeting banqueting and food and beverage sales.To be responsible for the preparation and implementation of the approved marketing plan for the hotel.To achieve a high yield percent of reservations for A المزيد...

Assist the Hospitality and Guest Services Manager with the smooth operation of the accommodation and guest service functionsEnsure that all guests receive a warm welcome friendly and memorable welcomeWork closely with bookings & reservations housekeeping concierge security food &a المزيد...