وظيفة في خدمة العملاء في رام الله

Receiving subscribers' calls, answering their inquiries and processing their requests, whether they are individuals or companies, with high efficiency and professionalism. Ensure that subscribers' requests are accurately understood and verified according to the applic المزيد...

Forming positive relationships when dealing with all customers, preserving work etiquette in a professional and friendly manner, and making customer satisfaction a priority. Using knowledge in order to register and solve subscribers’ problems, by referring to the information المزيد...

Sell additional products, services and repair works in a professional manner. Ensure customer awareness of all products and services available. Approach all customers and assist with requests, including requests regarding parts, vehicle sales and repair. Maintain effective liaiso المزيد...

Resolve product or service problems by clarifying the customer’s complaint; determine the cause of the problem and select the best solution. Work out strategies of engagement to increase renewals and reduce down-sales Identify and assess customer needs to achieve satisfactio المزيد...

Proficiency of the English language written and spoken. Attention to detail. Organization. Strong communication skills. Strong ability to work under pressure and volume. Good Computer, skills and knowledge of email and basic software’s (Voice / IP Phones/Faxes). MS offic المزيد...

Executing customer service operations order pricing Make the necessary reports Strengthening the relationship between the company and the customer Submitting the necessary suggestions to raise the service Preparing a list of orders and resolving them with customers Issuance of المزيد...

1- Good conduct and behavior 2- Flexibility at work 3- Working 5 days a week from Sunday to Thursday, except for Friday and Saturday 4- Working on Saturday is when work needs to be done 5- Working hours are from 8 am to 3 pm 6- It is preferable for the applicant to be a resident المزيد...

Carrying out the daily cleaning and arranging of the company's facilities in a complete and appropriate manner Ability to work within a team spirit. the ability to work under pressure. Skill in dealing with others. Carrying out any other work required by the interests and ne المزيد...

Resolve product or service problems by clarifying the customer’s complaint; determine the cause of the problem and select the best solution. Work out strategies of engagement to increase renewals and reduce down-sales Identify and assess customer needs to achieve satisfactio المزيد...

Data entry and upkeep of user/customer database Registration and activation of new electricity meters Management of user payments (energy, water, internet) Coordination with and visiting vending points throughout the West Bank Writing reports and financial summaries

Doing the office work that you ask him to do. Carrying out hospitality work for the establishment's staff and guests during official working hours. Follow up on lighting, air conditioning and windows before and after work. Coordination with equipment maintenance specialist المزيد...

Promotion and field marketing for Vitas Palestine products. Fill out loan applications Financial analysis of loans offered Implementation of field visits for project loan applications Continuous follow-up with customers before and after the loan is granted Full knowledge of all المزيد...

Plan and prioritize service activities and customer/prospect contact towards achieving agreed business aims Plan regular customer visits, periodic equipment check-ups, provide preventive maintenance and ensure the full functionality and safety of the department’s installation المزيد...

Plan and prioritize service activities and customer/prospect contact towards achieving agreed business aims Plan regular customer visits, periodic equipment check-ups, provide preventive maintenance and ensure the full functionality and safety of the department’s installation المزيد...

Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about ne المزيد...