وظيفة في Operational Support في عمان

Line management for support staff such as Finance, HR & Admin and Logistics. Member of the Area Management Group Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements Provide input on operational support to the Area Plan of Actio المزيد...

أخصائي العمليات درجة البكالوريوس في إدارة الأحداث أو الضيافة أو الأعمال أو مجال ذي صلة. الشهادات ذات الصلة تعتبر ميزة إضافية. خبرة مثبتة (أكثر من 5 سنوات) في عمليات الحدث أو الإنتاج أو الأدوار ذات الصلة. مهارات قوية في إدارة المشاريع مع سجل حافل من إدارة الأحداث المعقدة بنجاح. مهارات المزيد...

Significant experience of sales and key account management, processes and metrics, plus demonstratable success in leading sales teams through change Strong demonstration of managing complexity, agile working, cross-functional working, and effective senior stakeholder engagement Ab المزيد...

Responsibilities: You'll be responsible for the day-to-day management of various Teams (Team Leads, Onboarding and Mobility Analysts) Daily, weekly, monthly, and quarterly operations KPI review and management Develop a process for improving customer faced processes without المزيد...

Company Description Welcome to Al-Huda Exchange Company, your premier destination for seamless local and international transfers and currency exchange services. We pride ourselves on offering the most competitive rates and lowest commissions to ensure your transactions are both effic المزيد...

مدير أول التميز التشغيلي الخبرة التي نحتاجها إظهار الشغف وخبرة 8-10 سنوات في التميز التشغيلي و/أو أدوار التحسين المستمر والقدرة على حل المشكلات. سجل حافل ومدرب على مبادئ الحزام الأسود LEAN وطريقة العمل DMAIC (التحديد والقياس والتحليل والتحسين والتحكم). القدرة على بناء العلاقات على جمي المزيد...

Community-based MHPSS supports: Support MHPSS Officers with identifying, designing, planning and delivering community-based mental health promotion and prevention activities, around issues of concern to local communities, caregivers and children With the support of the Head of Pro المزيد...

Provide operational support for key products across platforms Serve as day-to-day contact of support teams to ensure quality assurance Lead training of support teams on content standards and processes Oversee internal dashboard in order to assess project development and investmen المزيد...

Resolve operational problems within the defined schedules and service level agreements. Analyze root causes of operational malfunctions and provide resolutions. Handle escalated issues and follow-up on outstanding issues promptly. Develop preventive measures and document issue re المزيد...

Compliance and adherence to NRC policies, guidance, handbooks and donor/auditor requirements and national law in all processes and procedures. Line manager of HR staff in the country office and member of the management group Support line managers in procedures and require support المزيد...

Responsibilities People Management You lead a team/ group of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people Response and Resolution You manage the customer relationship المزيد...

Develop a culture of customer service. Lead, inspire, and coach a team of Customer Support Agents (10-14 employees) to help them grow and deliver the best service in the industry. Monitor and drive the performance of the Customer Support scope (resolution time, customer satisfacti المزيد...

أداء المهام التشغيلية اليومية مثل إكمال طلبات التغيير وحل تذاكر المشاكل ومراقبة الخادم وفرز المشكلات. كتابة استعلامات وإجراءات مخزنة عالية الأداء في لغة الاستعلام الهيكلية (SQL). إدارة وإدارة بيئات قواعد البيانات. العمل ضمن فريق دعم التطبيقات العالمي الذي يدعم المنتجات في جميع أنحاء المزيد...

تقديم المساعدة الفنية من خلال الرد على التذاكر المتعلقة بالأخطاء أو المشكلات أو تغييرات التكوين في البرنامج. تتم هذه المساعدة عبر البريد الإلكتروني أو الهاتف أو تطبيقات مشاركة الشاشة عن بعد مثل Teams أو Zoom أو Webex. قم بإجراء استكشاف أخطاء البنية التحتية وإصلاحها حسب الحاجة لمشكلا المزيد...

Job Duties/Responsibilities Provide technical assistance by responding to tickets regarding errors, problems or configuration changes with the software. This assistance is via email, phone or remote screen-sharing applications such as Teams, Zoom or Webex. Perform infrastructure المزيد...

Prioritize, monitor, work and track incoming helpdesk tickets and phone calls . Provide remote or onsite service to end-users on software- and hardware-related problems. Have understanding of networking hardware in order to assist network personnel in troubleshooting issues and i المزيد...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 المزيد...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 المزيد...

Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.

Solve large amounts of tickets, comments, and respond to users in a timely manner. Answer customer requests or inquiries concerning services, products, billings, etc. Put the customer first by remaining polite and professional at all times; keep open and interactive communication. المزيد...