وظائف في مكتب المساعدة في تكنولوجيا المعلومات في عمّان

Research about the product, discuss and manage communication regarding the project requirements with different stake holders. Nurture ideas and solutions to existing product problems. Provide and create all needed product documents. Support building a persona for the products. المزيد...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected المزيد...

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs. - To ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations - When required المزيد...

As a Senior Compliance Associate, you will get multiple opportunities to develop your functional expertise within the processes described above. In addition, we offer the autonomy to make decisions, implement ideas, and measure results. Classify products based on Standard Operating المزيد...

Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Documen المزيد...

Ensure Capacity planning, scalability, and availability of all infrastructure systems. Develop operating and configuration manuals for all systems. Ensure strict adherence to SLAs, PnPs & prompt closure to Audit findings. Ensure IT related services continuity and efficient su المزيد...

Deliver local and remote IT support by resolving incidents and fulfilling service requests. Take the appropriate actions in response to system alerts. Perform scheduled tasks and routine maintenance. Manage user accounts and data backups. Take part in shift rotation

Handle Service Desk Calls whether during working hours or through on-call arrangements. Ownership of incidents from registration until closure. Logging all relevant incident/service request details, allocating categorization and prioritization codes. Provide first-line investigat المزيد...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an المزيد...

Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receiveletters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies المزيد...

Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors المزيد...

generate sales leads. conduct client’s meetings and pre-sales meetings. preparing proposals and negotiations. Maintain good after-sales client relations and services. Should be able to set and meet Sales Targets. Prepare and execute Marketing and Business Pr المزيد...

- Ensure shortest possible restoral times possible initiating the timely escalations to specialized Resolver groups inside and outside SITA according to the customer contracts and SLAs and monitoring requirements. - To proactively detect incidents related to Service Operations servic المزيد...

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Invite and give in the moment feedback in a constructive manner. Share and collaborate effectively with others. Identify and make suggesti المزيد...

Analyse user requirements and troubleshoot desktop and user end problems. Act as a Tier-1 Support for IT related issues register in IT helpdesk Installation and troubleshooting of desktops, laptops and IP Phones Maintain the IT asset documentation and ensuring that all assets are المزيد...

Adhere to QC standards and related PnP. Prepare and ensure readiness of test environment for various types of testing (i.e. SIT,UAT…etc). Ensure isolation and protection of test environment from production environment. Process sufficient and suitable tests for all the new المزيد...

Study business requirements and participate in selection the cost effective ones. Implement SDLC in his/her related field. Play the role of technical reference for the junior development specialists. Development and coding of new Systems/Solutions. Implementation/Configuration o المزيد...

Follow up Arab Bank global network, operations, scalability, upgrades, monitoring, capacity planning and availability of all network and platform systems (connectivity, appliances and hardware). Implement and manage network solutions / projects across the Arab Bank Globally. Follo المزيد...

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Nurture dependable IT infrastructure and networking that’s always up and running Partner with internal and external المزيد...

Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Perform المزيد...