وظيفة في دعم سطح المكتب في عمان

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our المزيد...

About the job This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology a المزيد...

مطلوب درجة البكالوريوس. يجب أن يكون لديك ما لا يقل عن خمس (5) سنوات من الخبرة في العمل العام؛ يجب أن يتمتع بخبرة محددة لا تقل عن ثلاث (3) سنوات في دعم سطح المكتب أو تكنولوجيا المعلومات والاتصالات أو نظم المعلومات أو أي مجال ذي صلة. محترف في اللغتين الإنجليزية والعربية للتواصل الشفه المزيد...

Responsibilities Desktop Support: Windows and MacOS laptops preparation with the Nielsen Standard Global Image Provide end-user support for both Windows and MacOS environments Provide end-user support for Google Suite products (gmail, G-Drive, Google chat, etc..) Provide hands المزيد...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immed المزيد...

Perform software distribution updates, server patches, scripting, testing and support Perform 1st and 2nd level desktop troubleshooting and end-user support in conjunction with the Information Technology Assistants Assists in maintaining the availability of Internet, VPN connectivi المزيد...

أداء المهام التشغيلية اليومية مثل إكمال طلبات التغيير وحل تذاكر المشاكل ومراقبة الخادم وفرز المشكلات. كتابة استعلامات وإجراءات مخزنة عالية الأداء في لغة الاستعلام الهيكلية (SQL). إدارة وإدارة بيئات قواعد البيانات. العمل ضمن فريق دعم التطبيقات العالمي الذي يدعم المنتجات في جميع أنحاء المزيد...

The ideal candidate will be responsible for configuring and troubleshooting the customers desktop or laptop computer, and also resolve our customers' technical issues. Responsibilities Reproduce customer environment and run tests Manage and address electronic tickets effic المزيد...

تثبيت وتكوين أجهزة وبرامج الخادم على الخوادم الفعلية والظاهرية التي تعمل بنظام التشغيل Windows Server وActive Directory وIIS وVMware ESX وVirtual Center وغيرها. استكشاف مشكلات نظام التشغيل Windows وESX وإصلاحها؛ يستخدم بشكل مستقل جميع الموارد المتاحة (قواعد المعرفة، والموارد عبر الإن المزيد...

About the job With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experiencece. . Come join CE&S and help us build a المزيد...

تقديم المساعدة الفنية من خلال الرد على التذاكر المتعلقة بالأخطاء أو المشكلات أو تغييرات التكوين في البرنامج. تتم هذه المساعدة عبر البريد الإلكتروني أو الهاتف أو تطبيقات مشاركة الشاشة عن بعد مثل Teams أو Zoom أو Webex. قم بإجراء استكشاف أخطاء البنية التحتية وإصلاحها حسب الحاجة لمشكلا المزيد...

Job Duties/Responsibilities Provide technical assistance by responding to tickets regarding errors, problems or configuration changes with the software. This assistance is via email, phone or remote screen-sharing applications such as Teams, Zoom or Webex. Perform infrastructure المزيد...

Prioritize, monitor, work and track incoming helpdesk tickets and phone calls . Provide remote or onsite service to end-users on software- and hardware-related problems. Have understanding of networking hardware in order to assist network personnel in troubleshooting issues and i المزيد...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 المزيد...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 المزيد...

Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.

Solve large amounts of tickets, comments, and respond to users in a timely manner. Answer customer requests or inquiries concerning services, products, billings, etc. Put the customer first by remaining polite and professional at all times; keep open and interactive communication. المزيد...

About the job Trismart Group is looking to hire IT and ELV support Engineer with 6+ years of experience as following: Education and certifications: Bachelor's degree in Computer Science, Information Technology, computer engineer Relevant certifications such as المزيد...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our المزيد...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. المزيد...