وظائف في مركز الاتصال في الزرقاء

انضم إلى أحد أبرز مقدمي الخدمات التعليمية في الخليج مع مهاراتك الأساسية في المبيعات. نحن نبحث عن شخص يركز على المبيعات وخدمة العملاء ليصبح مدير مبيعات عبر الإنترنت يغطي دول مجلس التعاون الخليجي/الشرق الأوسط. كمدير مبيعات، ستقوم بتطوير والحفاظ على علاقات ممتازة مع مجموعة واسعة من العم المزيد...

Maintain our core infrastructure by automating software deployment, infrastructure configuration, and database cluster management and tuning Ensure that mission-critical services operate reliably by triaging and fixing operational issues as an on-call engineer, participating in pos المزيد...

Most of Processes reservations by mail, telephone, WhatsApp, facebook, instagram or central reservation systems referrals. To guide clients in order to convert sales opportunities. Support Sales with reservations requests. Market research to generate new leads. Achieve sales goa المزيد...

Take an active role in influencing our roadmap and your own career objectives Work with your team to deliver new features, then use the results to iterate and improve. Drive projects from initial ideation all the way to operations once it is in the hands of customers Embrace our المزيد...

Analyze contact volume patterns by campaigns, contact groups, queues, and agents’ skillsets Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat, and future additional channels Utilize workforce management software to forecas المزيد...

You will work in the Data Analytics team to deliver significant and action-oriented analyses and recommendations to your stakeholders, to help drive decision-making with insights from customer data analysis. Your work will be project-oriented, since you will get the opportunity to المزيد...

Apply your knowledge of Linux virtualisation using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customised solutions for our customers. Act as the technical authority and demonstrate your experience with popular open source softwa المزيد...

Analyze contact volume patterns by campaigns, contact groups, queues, and agents’ skillsets Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat, and future additional channels Utilize workforce management software to forecas المزيد...

Provide emergency response, either by reacting to symptoms and alerts Maintain and continuously improve the reliability of our production services Participate in weekend on-call rotation Improve monitoring and alerting of our platform Perform regular task/maintenance on our plat المزيد...

Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and المزيد...

Apply your knowledge of Linux virtualisation using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customised solutions for our customers. Act as the technical authority and demonstrate your experience with popular open source softwa المزيد...

Apply your knowledge of Linux virtualisation using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customised solutions for our customers. Act as the technical authority and demonstrate your experience with popular open source softwa المزيد...

Act as the Global system administrator (SME) for Freshdesk configuration for all customers, (existing & new) ensuring that First Time Right principles are delivered Act as Global configuration & implementation resource for new customers & internal teams, generating solu المزيد...

Apply your knowledge of Linux virtualisation using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customised solutions for our customers. Act as the technical authority and demonstrate your experience with popular open source softwa المزيد...