IT Technical Support Specialist

Job Description

• Support the LANs WANs and Internet systems.
• Maintain network and workstation hardware and software.
• Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
• To supervise other network support technicians and plan, co-ordinate, and implement network security measures.
• To manage performance tuning and capacity plans activities to enhance the performance of the network resources.
• Perform routine backups and archival of files stored on the network to assist with disaster recovery.
• Analyze user support statistics and other data and recommend appropriate measures.
• Assists in maintaining the operating system and security software utilized on
• The network, including the addition of new users to the network and
• Establishment of rights and privileges
• Coordinate installation of software system
• Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements and resolve problems.

Job Requirements

• Bachelor of computer science or any equivalent bachelor
• Considerable Knowledge of network system design and development methods and techniques
• Extensive knowledge of computer network system protocols
• Considerable knowledge of capabilities, utilization, and limitations of data Processing equipment
• Good knowledge of IP addressing and TCP/IP networking
• Strong knowledge of network management practices and procedures
• CCNA