Medical Insurance Specialist

Job Description

1. Ensure Working within the set policies & procedures and guidelines
2. Receive claims, process, revise requests and complete the cycle to ensure refunds are accurate.
3. Monitor different payments cheques, deductions, personnel clearance or medical refund.
4. Handle emergency medical services among brokers, patients and insurance company.
5. Update employees’ database regularly
6. Make tours among branches to ensure processes are going as planned, collect, and solve any problems and/or issues that may rise
7. Ensure eligibility for refunds and insurance plans for colleagues.
8. Respond to all inquiries and provide any needed assistance.
9. Handle colleagues’ needs, chronic cases, prescriptions and any other needed support.

Job Requirements

1. Bachelor’s Degree in a relevant field.
2. 1 to 3 years of experience.