Job Description
Job Summary:
- Platform Stand up – Software installation
- Change implementation – system upgrades, RMA, automation (scripting)
- Problem Management – Identify service impacting trends and work with the development teams to implement long term solutions.
- Incident Mitigation – On call rotation to mitigate incident.
- Work is performed in a24/7 operations environment. Must be available to work weekends and holidays on an on call basis.
Role and Responsibilities
- System administration of Linux
- Provide 2nd level support of Linux for supported services
- Resolve problems and issues occurred on the Linux servers within the times specified in the SLA
- Work through problems and issues to obtain root cause analysis
- Support planning and install of new operating system releases to maintain software currency.
- Plan and install upgrades/new software, including some local customization.
- Support planning and installation of system software patches to fix identified problems.
- Manage system & software configurations (via change control)
- Manage clusters