Managing the team service delivery, ensure excellent customer service are delivered to all guest in the shop.
Conducting staff appraisals, coachingand ensuring performance is managed fairly and consistently across the team. Ensuring efficient usage of resources availableand maintain a high level of visual standardsto maximise sales. Lead the team to maintain the correct basic stock levels within the Brand to ensure optimum stock level and stock accuracy. Coordinate with merchandisers to ensure proper allocation of stocks based on sales trends and demand. Manage stock replenishment, product launches and promotions within the brand. Monitor all cash handling operations to ensure compliance, as outlined in the Cash Handling Procedures Manual. Report any register problems and ensure correct administration of returns & staff discounts. Inspect that the rates of exchange applied in POS machines tally with the rates provided by the finance team About You - Relevant Bachelor's Degree or equivalent. Education in a business discipline relevant to Merchandise Planning, Sales, Marketing and Promotions is preferred.
- Minimum 5 years of relevant experience. Experience in a category or brand management function in a multinational brand or retailing company is preferred.