Housekeeping Supervisor - Oryx Garden Hotel

Additional responsibilities will include the following:

• Prepare and delegate daily tasks to Housekeeping Attendants.
• Handle Guest requests and complaints with care and follow up effectively to enhance Guest satisfaction
• Inspect Guest rooms to ensure cleanliness and compliance to the Leading Quality Assurance standards of the Hotel
• Monitor room status i.e. VIP/ONO etc and effectively communicate room status and release rooms to theFront Office Department to maintain an efficient operation
• Report damaged items in the room and broken equipment to the Engineering Department as well as any lost and found items by following the set procedures
• Order Housekeeping supplies on time and ensure inventory procedures are followed to maintain sufficientstock levels for the operational demands
• Evaluate Housekeeping Attendant performance throughout the year and provide effective feedback whenneeded.
• Train Room Attendants on Standards of Performance (SOPs) to maintain the desired level of performanceand Leading Quality Assurance standards