Technical Consultant

Job Description

About the Job

• Configure Solutions to meet client needs
• Explain to clients how to use the configured solution
• Troubleshoot issues that client end-users experience:
• Determine if issues are addressable by training, configuration, or product enhancement or product bug fix.
• Document the issue and your findings, confirm with Lead Consultant next steps
• Work with Client’s Support, R&D, and Product Management to explain the issue and the next steps

Job Requirements

Job Requirements

• Fluent English is a MUST
• University degree (Bachelor’s or Master’s degree) in Software/Computer Engineering, Computer Science with a college transcript provided.
• 3-5 years’ experience in a Software Implementation role. Will consider candidates with experience in a Systems Configuration or Systems Integration role. Strong programming experience preferred.
• Experience working with C# and another object-oriented programming language, ideally Java.
• Experience with Visual Studio, HTML and CSS would be ideal.
• Understanding of software development cycle

The ideal candidate must:

• Demonstrate technical aptitude
• Learn new technologies rapidly with an ability to acquire and retain knowledge
• Have a logical approach to solving problems
• Maintain curiosity about how the world works and connects in order to learn Project and Portfolio Management practices
• Engage with clients to solve problems
• Collaborate well within and across teams
• Take guidance from peers and mentors while working independently