Job Overview
We are delighted to introduce an opportunity for an experienced Onboarding Specialist to join our dynamic team. This pivotal role supports new hires by ensuring a seamless integration into our company culture and operations enhancing employee satisfaction and productivity from day one.
Key Responsibilities and Duties
- Develop and update onboarding materials (Orientation guides Trainee Checklist etc..
- Coordinate with other teams to prepare necessary equipment compliance checklist and all required certifications for new hires.
- Set up or update new hire accounts in HR systems and software.
- Dispatch new hires to training classes after verifying all compliance aspects.
- Send welcome emails to new hires or graduates with onboarding schedules and login instructions.
- Schedule and conduct orientation or onboarding sessions for new hires.
- Introduce key policies and procedures for each LOB (code of conduct Protocols knowledge centers etc..
- Verify compliance with Client requirements for each LOB while dispatching or before login.
- Collaborate with department heads to schedule rolespecific training sessions.
- Create all necessary credentials for training tools systems and Apps either Company or Client.
- Assign mentors or team leaders to new employees for guidance.
- Follow up on and track to close any pending onboarding for new hires.
- Collect feedback from new hires regarding their onboarding experience.
- Suggest and adjust onboarding materials and processes based on feedback.
- Maintain accurate records of dispatching activities and onboarding activities.
- Participate in HR team meetings to discuss onboarding effectiveness and improvements.
- Update and maintain onboarding metrics and reports for management review.
- Participate in data analysis to identify trends and areas for improvement in the onboarding process.
Desired Qualifications
- Bachelors degree.
- 1 year of experience in an administrative role.
- English Level B2 is a must.
- Strong organizational and prioritizing skills.
- Must be proficient in Microsoft Office Suite.
- Ability to work in a dynamic environment.
- High attention to detail and problemsolving skills.
- Friendly and approachable demeanor.
- Passion for helping others and improving employee experiences.
Join our team to play a vital role in shaping the future of our workforce. Apply now and help us create a welcoming and efficient onboarding process that sets the benchmark in our industry.