Join Our Team as an Interpretation Trainer at Future Group!
Are you driven by the desire to bridge language gaps and promote global understanding Future Group a leader in translation and localization since 1994 is seeking a passionate Interpretation Trainer to enhance the skills of our interpreters. With a global presence in North & Latin America Asia Europe and MEA this role offers a fantastic opportunity to make a significant impact in a forwardthinking organization.
Why Choose Future Group
At Future Group we are committed to excellence and innovation. By joining our team you will be part of a vibrant international community that values growth and the advancement of global communications.
Your Role:
As an Interpretation Trainer you will be instrumental in training and developing interpreters to ensure they provide topquality services across different languages and markets. Your efforts will be vital in maintaining and improving the quality of our services furthering our mission of seamless global communication.
Key Responsibilities
- Deliver predefined training programs and adapt them based on trainee performance and program benchmarks.
- Utilise our LMS to combine selfstudy sessions with live training for an engaging learning experience.
- Develop and enhance training materials such as manuals guides and presentations.
- Review selfstudy sessions and technical training courses recommending changes to our ELearning team.
- Maintain and update a database of all training materials sharing updates with fellow trainers.
- Coordinate and monitor program enrolment schedules logistics testing and satisfaction surveys.
- Monitor review and coach trainees on adherence performance and compliance with company standards.
- Maintain training records and report on performance activities attendance tests certifications and retraining needs.
- Provide feedback on trainee status to concerned parties and offer constructive feedback when requested.
- Support trainees during their shadowing period and organise guest speakers from various departments before final handover.
- Maintain training KPIs including training attrition conversion and satisfaction rates.
- Stay updated on the latest trends in training and development to apply new learning techniques.
- Perform other learning and development tasks as required by the business.
**Responsibilities may change to meet our evolving business needs.
What Were Looking For
- At least one (1) year of training experience preferably in a callcentre environment.
- Fluent English proficiency at C1/C2 level.
- Experience in interpretation (OPI or VRI) is preferred.
- Knowledgeable in best practices for learning theories.
- Proficient computer skills particularly with Microsoft Office Suite and excellent communication skills.
Work Conditions:
- Hybrid: 2 days onsite 3 days from home.
- Working hours: 4 PM 1 AM
- Working Days: Monday through Friday.
- Location: Maadi
Benefits:
- Attractive Financial Package
- Social and Medical insurance provided.
- Hybrid work conditions
Seize This Opportunity!
Ready to advance your career and contribute to a global leader At Future Group you will find endless opportunities for growth and achievement. Apply now to be part of a journey that is shaping the future of global communication.
Dont hesitate become a vital part of Future Group today!