E-Commerce Sales Operation Specialist

• Drive revenue by working closely with Amazon and DTC teams and owning the sales order process from beginning to end
• Own and improve order fulfillment KPIs for assigned sales accounts
• Coordinate with Purchasing team and Demand Planning team regarding incoming inventory, product allocations and availability
• Coordinate with Operations and Product team in creating and managing custom bundled skus
• Closely and frequently communicate with Operations/3PLs and monitoring daily warehouse output
• Create and maintain sales and warehouse fulfillment forecasts
• Compile suggested systems and process improvements and present to Operations leadership team
• Cross train on all order management related tasks, retail, DTC, and DSV
• Build strong cross-functional relationships with Sales Account Managers, eCommerce team members, DTC leadership, and Product Managers